Marketing Operations Coordinator

Il y a 2 heures

Hemiksem, Flanders, Belgique Wolf Oil Corporation Temps plein
pWolf Oil Corporation is an independent lubricants company with a global footprint, serving customers in more than 130 countries worldwide. We specialize in bringing our customers tailored, technology-enhanced lubricants that make engines better, faster, greener and cleaner. /p h3Vacatureomschrijving /h3 pBedrijfsomschrijving /p pWolf Oil Corporation is an independent lubricants company with a global footprint, serving customers in more than 130 countries worldwide. We specialize in bringing our customers tailored, technology-enhanced lubricants that make engines better, faster, greener and cleaner. /p pVacatureomschrijving /p h3Do you thrive on bringing structure, clarity and efficiency to complex marketing projects? /h3 pAs our Marketing Operations Coordinator, you'll work within our Global Marketing team, driving the successful delivery of marketing projects across multiple brands, markets and international stakeholders. You will act as the central operational link between internal stakeholders, our in-house design team and external agency partners, ensuring priorities, resources and timelines remain aligned. In this role, you will also lead and coordinate our in-house design team, supporting their development, workload planning and performance. /p h3Key Responsibilities /h3 h3Workflow, Resource Agency Management /h3 ul liManage the end-to-end flow of marketing requests through our project management tool (Wrike). /li liReview incoming briefs and ensure all required information is available before work begins. /li liPrioritize and allocate work based on business priorities, team capacity and agreed service levels. /li liLead, coach and coordinate our in-house designers, supporting their development, performance and workload planning. /li liManage internal and external resource planning to ensure balanced workloads and the successful delivery of projects on time, within scope and according to expectations. /li liAct as the primary coordination point between stakeholders, in-house designers and agency partners. /li liSupport budget follow-up, agency management and vendor performance monitoring. /li /ul h3Performance Management Operational Excellence /h3 ul liDefine, track and optimize key operational KPIs, including throughput, delivery times, capacity, quality standards, and SLA performance. /li liBuild dashboards and reports that provide visibility into team performance, workload, quality metrics, and operational effectiveness /li liAnalyze operational data and translate insights into process improvements. /li liSupport the definition and implementation of service level agreements across the marketing organization. /li liEstablish and maintain quality control processes, including final reviews, to ensure marketing deliverables consistently meet brand, content and production standards. /li liIdentify opportunities to improve efficiency through automation, AI and digital tools. /li /ul h3Systems Process Management /h3 ul liDefine, document and continuously improve marketing processes and workflows. /li liSupport and optimize marketing platforms (Wrike, Kadanza); liaise with the Communications team on Hub Spot-related workflows. /li liEnsure process consistency, data quality and user adoption across systems. /li liCoordinate translation and localization workflows to ensure timely delivery. /li /ul h3Functie-eisen /h3 ul liBachelor's degree combined with a minimum of 4-5 years' experience in marketing operations, creative operations, traffic management, or resource/project management within a full-service marketing, creative or digital agency environment. /li liStrong understanding of workflow management, resource planning, and operational processes. /li liAnalytical skills with experience using KPIs and reporting to drive improvements. /li liExperience with project management platforms (e.g. Wrike), including resource planning, workload management, capacity forecasting and the coordination of creative or production workflows. /li liStrong stakeholder management, communication and people leadership skills. /li liInterest in automation, AI, and digital productivity tools. /li liFluent in English. /li /ul h3We offer you /h3 ul liA key operational role with visible impact on global marketing performance and effectiveness. /li liThe opportunity to lead and coordinate an in-house design team while collaborating with external agencies worldwide. /li liA dynamic and international working environment with ambitious growth plans. /li liHybrid working opportunities, combining collaboration at our Hemiksem headquarters with flexibility to work from home. /li liContinuous learning and development opportunities. /li liA competitive salary package complemented by a broad range of extra-legal benefits. /li /ul h3Why join Wolf Oil Corporation? /h3 pAt Wolf Oil Corporation, you'll join a growing international organization where entrepreneurship, collaboration and innovation are at the heart of everything we do. This