Sales Operations Manager | Brecht | Vast Contract

Sales operations manager This person is responsible for order & backlog management, customer service enquiries Primary Duties &

Responsibilities:
- Oversee day-to-day operation of the team
- Is responsible for organizing, motivating and coaching team on a day-to-day basis
- Responsible for dividing workload to ensure equal distribution amongst team members
- Monitor team performance and report on metrics
- Monitor KPI’s and make sure the team achieves them
- Discover training needs and provide coaching
- Communicate with team-members about their performance through evaluations and one-on-one meetings Listen to team members’ feedback and resolve any issues or conflicts
- Ensure team-members have space for improvement projects if they are tasked with one
- Communicate with stakeholders to resolve escalations
- Provide feedback to management concerning issues and topics for improvement
- Plan and organize team building activities Profiel
- A college diploma or equivalent is required; an Associate's degree or higher in Business Administration is preferred.
- A stable employment history and proven experience in a similar role, preferably within sales operations, order management or customer service.
- Demonstrated experience in people management, including leading, coaching, motivating and developing team members.
- Strong leadership skills, with the ability to manage team performance, monitor KPIs and drive results.
- Excellent written and verbal communication skills, with the ability to communicate effectively with team members, management and stakeholders.
- Flexible and adaptable, with the ability to thrive in a fast-paced environment.
- Strong time management and prioritization skills, with a proven ability to follow through and meet deadlines.
- A proactive, results-oriented and versatile team player who remains effective under pressure.
- High attention to detail and a strong commitment to accuracy.
- Excellent organizational, analytical and problem-solving skills.
- Self-motivated, focused and able to work independently as well as collaboratively.
- Strong computer skills, including recent working knowledge of CRM systems, Microsoft Office and SAP.
- Fluent in English; additional languages are an asset.
- Experience with data modelling and data management tools. Aanbod
- A challenging and varied role where you can make full use of your leadership, organizational and problem-solving skills.
- The opportunity to lead, coach and motivate a team in a dynamic working environment.
- Room for personal initiative, process improvement projects and professional development.
- An attractive salary package complemented by fringe benefits, including meal vouchers, eco-vouchers and a commuting allowance.
- The opportunity to contribute to efficient processes and deliver excellent customer service. Are you a natural leader with a passion for sales operations, team development and process optimization? We look forward to hearing from you