IT Project Manager – IT Support Transformation

Il y a 3 heures
Namur, Walloon Region, Belgique Itproposal Temps plein
ph3We're Hiring: IT Project Manager – IT Support Transformation /h3pbLocation: /b Namur, Belgiumbr/bWork Model: /b Hybridbr/bStart Date: /b ASAPbr/bContract Duration: /b 10 Months (4/5 Time) /ppWe are seeking an experienced bIT Project Manager /b to lead a large-scale transformation of IT support services. This role focuses on modernizing IT support operations, improving service delivery, and implementing a robust operating model aligned with ITIL best practices. /ph3Key Responsibilities /h3ulliLead the transformation of IT support services using an iterative, value-driven approach. /liliAnalyze the current support model and identify opportunities for optimization, automation, and process improvement. /liliDesign and implement a Target Operating Model (TOM) with clearly defined roles, responsibilities, governance, and service levels. /liliDefine business and technical requirements for bJira Service Management /b, including workflows, forms, CMDB integration, and knowledge management. /liliDrive change management initiatives to ensure successful adoption across stakeholders. /liliDevelop and deliver training programs aligned with the new operating model and ITIL best practices. /liliEstablish project governance, KPIs, dashboards, and continuous improvement plans. /liliCollaborate with cross-functional teams to ensure seamless implementation and service continuity. /li /ulh3Required Skills /h3ulliIT Project Management /liliITIL 4 Framework /liliJira Service Management /liliTarget Operating Model (TOM) Design /liliIT Service Management (ITSM) /liliChange Management /liliService Catalog Management /liliCMDB Asset Management /liliKPI Performance Reporting /liliStakeholder Governance Management /li /ulh3Required Certifications /h3ullibITIL 4 Managing Professional /b (Mandatory) /lilibPRINCE2 /b or equivalent Project Management certification (Mandatory) /li /ulh3What We're Looking For /h3ulliProven experience leading IT support transformation or ITSM projects. /liliStrong knowledge of ITIL processes and service management best practices. /liliExperience implementing or optimizing Jira Service Management environments. /liliExcellent leadership, communication, and stakeholder management skills. /liliAbility to drive organizational change and manage resistance effectively. /liliStrong analytical mindset with a focus on delivering measurable business value. /li /ul /p

  • IT Service Transformation PM — Jira Service Mgmt Lead

    Il y a 4 heures

    Namur, Walloon Region, Belgique Itproposal Temps plein

    Itproposal is seeking an IT Project Manager to lead a large-scale IT support transformation in Namur, Belgium. The role focuses on modernizing IT support operations, implementing an operating model aligned with ITIL and Jira Service Management. The position requires ITIL 4, PRINCE2 or equivalent, strong leadership and stakeholder management, and a 10-month,...

  • Brand Manager

    Il y a 2 heures

    Namur, Walloon Region, Belgique Beal Temps plein

    BEAL International is a two-generation Belgian family business, renowned for its expertise in creating innovative, durable materials that combine aesthetics and performance. Since its creation, BEAL has distinguished itself by its ability to push back the boundaries of design, developing unique products such as MORTEX® , BEALSTONE® and CAPILASIL® . ...

  • Cybersecurity Risk Manager – Belgium

    Il y a 2 heures

    Namur, Walloon Region, Belgique Hive-X Temps plein

    As a Cybersecurity Risk Manager, you will integrate the company’s transformation system aimed at complying with the NIS2 directive, in close interaction with IT management, operational teams (CDS, Infrastructure) and support functions. You are the senior cybersecurity risk management referent and the operational counterpart to the Cybersecurity Program...

  • Strategic SharePoint Online Intranet Architect

    Il y a 4 heures

    Namur, Walloon Region, Belgique Abakus IT-Solutions Temps plein

    Abakus IT-Solutions is seeking a SharePoint Online Intranet Architect to lead the design and governance of a corporate intranet built on SharePoint Online and Microsoft 365. The role covers target architecture, navigation, cross-site search, and integration with Teams, Viva Connections, and Viva Engage, with a federation governance model and adoption...

  • Cybersecurity Engineer – Belgium

    Il y a 2 heures

    Namur, Walloon Region, Belgique Hive-X Temps plein

    ppAs aSecurity Engineer, you will integrate the company’s transformation system aimed at compliance with the NIS2 directive, within the IT department, in close interaction with theInfrastructure, CDSteams and the security architect. /p pYou are a key player in the technical implementation of cybersecurity measures, working on asset inventory, system...

  • Freelance SAP HR

    Il y a 2 heures

    Namur, Walloon Region, Belgique MindWave Temps plein

    pAt MindWave, we’re not just building teams. We’re building a new way of working. We’re creating a community of experts who thrive in a transparent, human, and forward-thinking environment. /ppWe are currently looking for an experienced bFreelance SAP HR SuccessFactors Expert /b to support a major HR transformation project. /ph3Your Mission...

  • AISB 1095 - SharePoint Online Intranet Architect

    Il y a 4 heures

    Namur, Walloon Region, Belgique Abakus IT-Solutions Temps plein

    h3AISB 1095 - SharePoint Online Intranet Architect /h3h3Context and project /h3pA large public administration, organised into several directorates-general, is modernising its intranet landscape. The current environment includes: /pullian institutional intranet running on an ageing CMS; /liliseveral business sites and intranets built in SharePoint Online by...

  • Planisware Technical Administrator – Belgium

    Il y a 2 heures

    Namur, Walloon Region, Belgique HIVE-X Temps plein

    pSince 2021, the SPW has equipped itself with a Project, Program, Portfolio and Plan management platform (called “P4” and based on a SAAS implementation from the publisher Planisware) which manages both business projects and IT projects. Capacity management (“capacity planning”) is currently being deployed. This platform currently has: 3,500...

  • A full-time Academic position in Data Analytics

    Il y a 2 heures

    Namur, Walloon Region, Belgique Université de Namur Temps plein

    h3A full-time Academic position in Data Analytics (M/F/X) /h3 p bUniversity faculty /b : Economics Management Communication Politics (EMCP) bDepartment /b : UNamur School of Management (UNSM) bGrade /b : instructors bCategory /b : academic personnel bAllocation /b : University staff bReference /b : /p h3Responsabilities /h3 pWork environment : /p pLocated...

  • A full-time Academic position in Data Analytics

    Il y a 2 heures

    Namur, Walloon Region, Belgique Aisnet Temps plein

    Work environment : Located in the historic centre of the City of Namur, capital of Wallonia, the University of Namur, with over 60 first, second and third-cycle university programmes, its 11 research institutes and its 11 technological platforms, welcomes nearly 8,000 students and doctoral candidates each year across its 7 faculties and has more than 1,300...

Emplois similaires à Namur

Villes principales