Storage Technical Support Engineer

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belgium belgium SoCode Limited Temps plein

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pWe’re exclusively partnered with a global data storage vendor to grow its EMEA technical support team. With 40+ years in the market, they’re one of only a handful of vendors still covering every storage tier, from flash to disk to tape. A new leadership team has driven a strong run of sales growth, and the business is now reinvesting heavily in RD, hiring and next-generation storage built for AI workloads. That growth means the support team is busy, and they need a German-speaking support engineer who already knows storage and can start picking up customer tickets quickly. You’d be joining at a good time: a business on the up, with real backing behind its products and people. /ph3What you’ll do /h3ulliOwn technical support cases for enterprise customers across EMEA, including German-speaking accounts /liliTroubleshoot issues and work out whether the cause sits in the product, the wider environment or the customer’s backup setup /liliExplain technical problems and fixes clearly to customers and partners /liliWork with product engineering to escal issues and feed back on improvements /li /ulh3What you’ll need /h3ulliFluent German and English, spoken and written /lili3+ years in a technical support role working with storage or backup /liliSolid grounding in SAN, NAS, backup and recovery /liliHands-on experience with backup software /liliConfident dealing directly with customers /liliBased in Belgium /li /ulh3Nice to have /h3ulliVTL, object storage or tape experience /liliLinux/Unix and Windows troubleshooting /liliFibre Channel, iSCSI, replication or de-duplication /liliBackup tools such as Veritas NetBackup, CommVault or EMC NetWorker /liliVMware experience /li /ul

Storage Technical Support Engineer

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Storage Technical Support Engineer

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Emplois similaires à belgium belgium

Villes principales