Regional Head of Travel, Health, IT
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Regional Head of Travel, Health, IT & Cyber , you will directly contribute to ensuring the performance, governance, and continuous improvement of operations across Northern Europe.
Within the Operations department, you will work in a
multi-country, transformational and operational environment , driving excellence in service delivery while shaping the future of our Travel, Health, IT & Cyber activities.
YOUR RESPONSIBILITIES
Define and execute the regional operational strategy aligned with business objectives
Drive operational performance by managing KPIs, optimizing processes, and controlling costs
Ensure high-quality service delivery and customer satisfaction across all operations
Lead and develop multi-country teams, fostering collaboration and accountability
Manage key stakeholders and governance across Operations, IT, HR, Finance, and Business Lines
Drive transformation initiatives, including digitalization, automation, and continuous improvement
Build capabilities and develop talent across the region
Profil
Education:
Master’s degree in Business Administration, Engineering, or a related field
Experience:
You have 5+ years of experience in operations, including senior leadership roles, ideally within medical assistance, healthcare, or service environments
Skills:
Operational management, process optimization, performance management, transformation and digitalization expertise
Languages:
Fluent in English (C1); additional NE Unit languages are an asset (Dutch, French, German, Italian,)
Soft skills:
Strong leadership, strategic thinking with hands-on execution, stakeholder management, analytical mindset, adaptability and resilience
Offre
An international, dynamic, and forward-looking environment
A culture built around our CARE values: caring, agile, collaborative, reliable and expert
Opportunities for professional development and career growth
The opportunity to drive transformation and make a meaningful impact on services supporting people in critical situations
Possibility to work remotely up to 50% of your working time, with free internet access.
An attractive salary package, including the following benefits:
Meal vouchers
Group insurance and hospitalization insurance
Reimbursement of public transportation costs
PRACTICAL INFORMATION
Location:
Northern Europe (multi-site: Belgium/Benelux, Germany, Austria, Switzerland)
Contract Type:
Permanent contract
Working Time:
Full-time
OUR COMMITMENT TO DIVERSITY & INCLUSION At Redion, we believe that diversity is a strength. We foster an inclusive working environment where everyone can thrive and be recognized for their skills and contributions.
We welcome applications from all qualified individuals regardless of origin, nationality, gender, age, disability, religion, sexual orientation, or any other characteristic protected by law.
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