CRM Manager
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we offer
over 15.000 vehicles per week, sourced from leading fleet owners, leasing and rental companies, as well as banks and dealerships. Over the last 3 years we have delivered a 50% YoY profitable growth, building a leading market position in Europe. We are seeking a proactive and technically skilled CRM Manager to boost customer retention and activation through innovative strategies and experiments. If you're passionate about CRM systems, enjoy tackling complex challenges, and thrive in a fast-paced environment, we want to hear from you Join eCarsTrade , a dynamic company at the forefront of the automotive industry, specializing in B2B sales of pre-owned vehicles.
We offer
a seamless online experience for car dealers across Europe. /ph3Responsibilities /h3h3CRM Development Optimization /h3ulliAnalyze data to generate actionable insights and develop new hypotheses for continuous improvement. /liliDesign and conduct A/B tests to optimize customer interactions and improve outcomes. /liliManage and prioritize incoming tasks and requests. /liliUtilize CRM functionality, no-code, and low-code tools to execute complex tasks. /liliEnsure the quality of your own work through thorough QA processes. /li /ulh3Direct Communications /h3ulliIncrease dealer retention, activation, and vehicle purchases by optimizing direct communication channels, including emails, web banners, push notifications, and SMS. /liliRegularly adjust communication based on performance metrics. /li /ulh3Sales Automation /h3ulliEnhance task management systems for the sales team, improving task prioritization and completion rates in collaboration with the Head of Sales. /liliManage and optimize HubSpot workflows, fields, and tasks. /li /ulh3Internal Operations /h3ulliImprove efficiency in internal operations (Administration, Purchasing, Finance, HR, Development) by refining triggers and communication systems. /liliWork closely with stakeholders to implement and monitor changes. /li /ulh3Requirements /h3ulliCommercial
Skills:
Ability to understand business needs and translate them into technical solutions. /liliHTML CSS : Essential for creating and customizing CRM communication. /liliTesting Analysis : Skilled in running A/B-tests and analyzing funnels. /liliCRM Automation Software : Experience with Nice to have /liliMySQL : Strong understanding to manage and analyze data. /liliJavaScript : Optional but beneficial for advanced customization. /liliNo-Code/Low-Code Tools : Proficient in , Zapier. /li /ulh3Benefits /h3ulliContractor agreement with hourly rate /liliOpportunity to work with a dynamic, international team /liliFull remote position (Monday-Friday 9-18) /li /ul
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