Knowledge Manager

Il y a 6 heures

Brussels, Belgique Altia Temps plein

Altia is seeking a knowledgeable knowledge-management specialist to lead the Service Desk knowledge base in an international setting, with mainly remote work and occasional on-site presence in Brussels. You will create and maintain articles on known errors, workarounds and resolutions; collaborate with analysts and developers; ensure lifecycle management and continuous improvement.

Applicants should have EQF Level 7 or Level 6 with several years IT experience, strong English or French, and