Senior Director, Technology Services EMEA

pAt Johnson Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. /p /brpAs guided by Our Credo, Johnson Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson Johnson, we respect the diversity and dignity of our employees and recognize their merit. /p /brpbJob Function: /b Enterprise Management /p /brpbJob Sub Function: /b Technology Management /p /brpbJob Category: /b People Leader /p /brpbAll Job Posting Locations: /b Beerse, Antwerp, Belgium, Leiden, Netherlands, Limerick, Ireland, Madrid, Spain, Maidenhead, Berkshire, United Kingdom, Milano, Italy, NEUSS, Germany, Zug, Switzerland /p /brpbJob Description: /b /p /brpThe Senior Director, Technology Services EMEA is the senior Technology Services leader for the region and a member of the Global Technology Services Leadership Team and the EMEA JJT Council. Reporting to the Global Vice President of Technology Services and Chief Technology Officer, this leader will advance the Technology Services strategy and industrialisation agenda across EMEA and deliver measurable business, technology, operational, financial and people outcomes. /p /brpTechnology Services delivers critical services, platforms, products and capabilities at enterprise scale. The organisation is focused on technology that is scalable, reliable, resilient, secure and compliant by design, while improving the experience, speed and ease with which these services are consumed. /p /brpThis role will accelerate adoption and reuse of global Technology Services platforms, products, services and capabilities across EMEA. The successful leader will connect global strategy with regional execution, reduce duplication, simplify the technology landscape and ensure regional requirements help shape scalable global capabilities. /p /brpbYou will be responsible for /b /p /brpStrategic execution and regional alignment /p /brul /brliServe as an active member of the Global Technology Services Leadership Team, contributing insight on the EMEA business environment, strategic programmes, external developments and innovation. /li /brliTranslate global Technology Services strategy, service roadmaps, standards and architecture into clear regional priorities, execution plans, adoption objectives and measurable outcomes. /li /brliPartner with regional business technology leaders and global service owners to ensure regional requirements are surfaced early and incorporated into scalable global capabilities. /li /brliDrive adoption and reuse of global platforms, products, services and architectures while reducing duplication, local exceptions and unnecessary complexity. /li /brliEnsure adherence to enterprise security, compliance, architecture and process standards while addressing relevant regional regulatory and operational requirements. /li /brliShape EMEA JJT Council governance to support adoption, agility, cost efficiency and enterprise-wide outcomes. /li /br /ul /brpPeople leadership, talent and organisational change /p /brul /brliLead, coach and develop direct and indirect teams across the regional Technology Services organisation, setting clear expectations and aligning goals with Technology Services and JJT priorities. /li /brliPartner with global service leaders on performance, development, succession and future-ready capability building for regional talent. /li /brliCreate an inclusive, one-team culture in which global and regional colleagues are heard, supported and accountable for shared outcomes. /li /brliChampion new ways of working and lead change adoption across regional business sectors, functions and Technology Services teams. /li /brliProvide visibility of high-potential talent and strengthen diverse regional and global talent pipelines. /li /br /ul /brpOperational governance and service performance /p /brul /brliMonitor service health through service levels, key performance indicators, operational metrics and stakeholder feedback, and take action when expectations are not met. /li /brliEngage in global service governance forums and ensure appropriate regional representation in decisions affecting EMEA services. /li /brliPartner with global service owners on major incident management, problem resolution, continuous improvement and systemic service issues. /li /brliIdentify and mitigate operational, workforce, vendor, cybersecurity, compliance and country risks in collaboration with relevant global and regional partners. /li /brliEstabli