IT MANAGER

About the Company

Our client is an established international industrial company with approximately 300 employees worldwide and operations across Europe, Asia and the Americas.

Historically active in manufacturing, logistics and distribution, the company is currently evolving its positioning towards more specialised and value-added solutions. Innovation, service quality and operational excellence are therefore becoming increasingly important.

Despite its international footprint, the organisation maintains the culture and pragmatism of an SME : short communication lines, broad responsibilities and a hands‑on approach. Employees are expected to look beyond strict job boundaries and contribute where their expertise can add value.

As part of the upcoming retirement of its long-standing IT Manager, the company is looking for an IT Manager to take ownership of its IT environment and support the next phase of its technological evolution.

The Role

As IT Manager, you will take overall responsibility for the organisation, continuity and evolution of the company's IT environment.

You will report directly to the CFO and manage a small and highly experienced Belgian IT team consisting of:

• an Application Developer / ERP specialist;
• an Infrastructure & Support specialist.

The role combines IT leadership, people management, transformation and hands‑on operational involvement .

This is therefore not a purely strategic IT management position. You will remain close to the technology, the users and the day‑to‑day reality of the business while progressively defining and implementing the future IT roadmap.

The existing team has extensive knowledge of the organisation and its systems. One of your key challenges will be to preserve this valuable knowledge while introducing new ideas, technologies and ways of working.

Your Responsibilities

IT Strategy & Transformation

• Define and implement the IT roadmap in line with the company's business objectives.
• Advise management on technology choices, digitalisation opportunities and IT investments.
• Help move the IT function from a primarily reactive/support‑oriented model towards a more proactive and business‑oriented organisation.
• Identify opportunities to modernise existing systems, processes and working methods.
• Lead cross‑functional IT transformation projects.
• Explore relevant applications of AI, automation and emerging technologies within the organisation.
• Support the company's broader digital transformation.

People & Change Management

• Lead, coach and develop two experienced IT professionals.
• Build on the team's extensive knowledge while gradually introducing new approaches and practices.
• Clarify responsibilities and priorities within the IT department.
• Create an environment that encourages collaboration, knowledge sharing and continuous improvement.
• Drive change with the right balance of assertiveness, diplomacy and pragmatism .
• Support users and stakeholders in the adoption of new technologies and processes.

Infrastructure, Cloud & IT Operations

• Ensure the availability, performance, security and continuity of the IT environment.
• Maintain a strong understanding of infrastructure, systems, networking and end‑user support.
• Oversee the company's Microsoft environment, including Microsoft 365 and Azure .
• Continue the progressive evolution from on‑premise infrastructure towards cloud solutions where relevant.
• Coordinate backup, disaster recovery, identity and access management and business continuity.
• Work closely with internal colleagues and external technology partners.
• Remain sufficiently hands‑on to support the team and intervene in operational issues when necessary.

Business Applications & ERP

• Ensure the continuity and evolution of the company's business applications.
• Oversee the current Microsoft Dynamics NAV / Business Central environment and related applications.
• Work closely with the internal application specialist and business stakeholders to prioritise improvements.
• Translate business requirements into appropriate IT solutions.
• Contribute to the preparation of a potential future ERP transformation/replacement programme .
• Help create a more integrated approach to ERP and business applications across the international organisation.

Cybersécurité & Governance

• Define and continuously improve the company's cybersecurity approach.
• Ensure appropriate governance around access, data protection, infrastructure and I