Office & Operations – Antwerp, Belgium
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Office, Operations – Antwerp, Belgium
Auctentic is a private advisory house specializing in luxury jewelry, diamonds, colored gemstones and watches.
We are looking for an Office, Operations & SDR Coordinator to support our activity in Belgium and the Netherlands.
Responsibilities
- Manage incoming and outgoing shipments of valuable items
- Coordinate couriers, documentation, deliveries and collections
- Handle day-to-day office operations and administration
- Support basic financial administration, including invoices and coordination with bookkeeping/accounting
- Contact and qualify incoming leads by phone, WhatsApp and email
- Follow up with potential clients and collect missing information
- Update leads and activity in the CRM
- Support the sales and valuation teams with operational and administrative tasks
Requirements
- Previous experience in operations, office management, administration, customer service or SDR
- Strong communication and organizational skills
- Independent, responsible and detail-oriented
- Comfortable speaking with clients and following up proactively
- Fluent Dutch - mandatory
- Fluent English - mandatory
- French - an advantage
- CRM experience - an advantage
- Experience in luxury goods, jewelry, watches or logistics - an advantage
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