Expert (10+)

h3Scope: /h3 pCoordinates work across all three Systems Infrastructure teams /p pThe Team Coordinator, IAM Modern Workplace Engineer reports to the Infrastructure Manager, joins the Modern Workplace Endpoint IAM team, and coordinates work across all three Systems Infrastructure teams. /p pCoordination is the primary responsibility. Alongside this, the role drives practical progress on IAM improvements and provides technical guidance and limited hands‑on support to the Modern Workplace team. /p pThis is a senior, hands‑on role without formal people‑management responsibility. /p h3Main responsibilities /h3 pMaintain a cross‑team view of operational work, changes, projects, maintenance and lifecycle activities. /p pTranslate agreed priorities, dependencies and available capacity into clear planning and follow‑up. /p pMonitor progress, workload, capacity and blockers across the three teams. /p pResolve routine planning conflicts and elevate significant priority, capacity or ownership conflicts to the Infrastructure Manager. /p pEnsure activities have clear ownership, next steps and appropriate follow‑up. /p pCoordinate dependencies and sequencing between the three teams and relevant IT stakeholders. /p pOrganise effective planning and follow‑up meetings. /p pConsolidate and communicate operational status, project and change progress, risks, capacity constraints and blockers. /p pImprove cross‑team collaboration, working practices and delivery predictability. /p pCoordinate execution without taking over engineers’ technical ownership or decision‑making responsibilities. /p h3Identity and access management /h3 pEngineer, configure, operate and improve IAM technologies and controls, including Active Directory, Microsoft Entra ID, Conditional Access, MFA, SSO, privileged and non‑human identities, and PKI and certificate services. /p pDrive practical progress on IAM improvements, risks, weaknesses and technical debt. /p pDefine and maintain practical IAM standards, guidelines and reference configurations. /p pReview authentication, authorization and access‑control solutions and validate correct implementation. /p pCoordinate remediation of IAM deviations with the responsible technical or application teams. /p pProvide hands‑on expertise during IAM incidents and root‑cause investigations. /p pSupport access reviews, identity governance, privileged‑access governance, audits and access certification. /p pTrack IAM developments, security changes and deprecations. /p h3Modern Workplace contribution /h3 pProvide technical guidance on Microsoft 365, endpoint management, application deployment and endpoint security. /p pSupport complex Modern Workplace incidents and improvements where IAM or broader technical guidance is required. /p pContribute limited hands‑on Modern Workplace engineering when priorities and capacity require it, while retaining coordination and IAM as the primary responsibilities. /p pContribute coordination and IAM expertise to projects and changes. /p pParticipate in the shared Systems Infrastructure on‑call rotation when required. /p h3Required profile /h3 pBachelor’s degree in IT, or equivalent knowledge and competence gained through relevant professional experience /p pSenior‑level technical coordination and IAM capability /p pDemonstrable experience coordinating technical work, priorities, capacity and dependencies across multiple teams /p pBroad practical experience with: /p pActive Directory and Microsoft Entra ID /p pAuthentication, MFA and SSO /p pConditional Access /p pPrivileged, workload and service‑account identities /p pPKI and certificate services /p pIAM incidents, risks and technical debt /p pWorking knowledge of Microsoft 365 and endpoint‑management technologies /p pExperience using ITSM and planning tools to maintain visibility of workload, priorities, capacity, dependencies and blockers /p pGood understanding of least privilege, access governance, security‑by‑design and IAM security principles /p pStrong planning, prioritisation, communication and stakeholder‑management skills /p pAbility to influence and coordinate experienced engineers without formal authority /p pSound judgment on resolving conflicts and escalating concerns /p pStructured, pragmatic and solution‑oriented working style /p pProfessional proficiency in English /p pValid driver’s licence /p h3Preferred /h3 pRelevant Microsoft identity or security certifications /p pExperience with access reviews, identity governance or privileged‑access governance /p pExperience with Microsoft 365 and endpoint‑management technologies /p pExperience with ITIL, ISM or comparable service‑management processes /p pGeneral awareness of scripting, APIs and automation opportunities /p pPrevious technical or team‑coordination experience /p h3Working arrangements /h3 pBased in Zeebrugge /p pHybrid working after six months /p pMinimum three days per week in the office /p pOccasional travel to other locations /p pParticipation in the shared S