IT Service Performance Lead: Own SLAs

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and...

Service levels only mean something when someone owns them. This role does. A multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers. What you would be doing Following each service from end to end and making sure...

Service levels only mean something when someone owns them. This role does.A multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers.What You Would Be DoingFollowing each service from end to end and making sure every...

Service levels only mean something when someone owns them. This role does. A multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers. What you would be doing Following each service from end to end and making sure every...

pstrongService levels only mean something when someone owns them. This role does.br/strongA multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers.brstrongWhat You Would Be Doingbr/strongulliFollowing each service from...

pbService levels only mean something when someone owns them. This role does. /b /p pA multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers. /p h3What you would be doing /h3 ul liFollowing each service from end to end...

Service levels only mean something when someone owns them. This role does. A multinational defence organisation near Brussels is looking for a Service Level Manager to make sure its IT services deliver what was promised, and that everyone involved can see it in the numbers. What you would be doing Following each service from end to end and making sure every...

ppbMake your mark for patients /b /p pWe are looking for abstrategic, collaborative, and influential Qualification Cleaning Validation Corporate Process Owner /b to join our team within bBelgium Support Services Braine Campus /b, based at our bUCB campus in Braine-l'Alleud, Belgium /b. /p h3About the role /h3 pAs Qualification Cleaning Validation...

You have done ITIL by the book. When did you last get to rewrite the book? Most service delivery roles hand you someone else's service model and ask you to keep the lights on. This one hands you the model itself. You review it, you redesign it, and you own what replaces it. What you would actually own You would run a portfolio of CIS services against their...