C005179 Senior Technician
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Location:
Brussels, BEFull Time On-Site: Yes Time On-Site: 100% Total Scope of the request (hours): 300Required Start Date: 3 November 2026End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRETDuties & Role: Provide first and second level support of end-user ICT assets, including MS365 devices; Conducts equipment testing to and from the supply line, documents serviceability status; Perform stagingof all end user devices using the Microsoft Configuration Manager system (MCM) and relevant toolsets; Updating inventory databases; Perform the enrolment or handout of all staged devices to the end user; Investigates and resolves technical issues in a systematic approach; Maintainssoundknowledge on implemented technologies; Assist his/her superiors and recommend solutions; RequirementsSkills, Knowledge &
Experience:
The candidate must have a currently active NATO SECRET security clearance Higher vocational training in a relevant discipline with 2 years post-related experience, or a secondary educational qualification with 4 years post-related experience; Have a good knowledge of IT administration tools used in ICT Service Management ( Microsoft Configuration Manager); Be knowledgeable in recent and current Windows operating systems and common Windows desktop applications, such as MS 365, MS Office and Adobe; Have a good working knowledge of IT hardware and auxiliary computer equipment; Have a broad knowledge of computer network technology in a Microsoft Windows environment.
Desirable
qualifications:
Microsoft Certified Desktop Support Technician (MCDST) Certification; ITIL certified in Service Operations; Prior experience of working in an international environment comprising both military and civilian elements.
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