Linux System Engineer

pJoin our Delivery and Customer Service team as a bLinux System Engineer /b and help customers resolve complex technical issues while strengthening and optimising their security. /ppYou will work in a dynamic team of four to six engineers and support organisations, resellers and customers with secure, reliable solutions. /ph3The role /h3pAs a Linux System Engineer, you will bcombine technical support, delivery, infrastructure operations, consultancy and automation. /b Your responsibilities will include: /pullibSupport delivery: /b Support the installation and administration of the AXS Guard security appliance for internal teams, resellers and customers. Diagnose and resolve technical issues from the office or remotely through the ticketing system and by phone. /lilibHardware logistics: /b Assemble, test, ship, install and replace firewalls, creating physical or virtual test environments when required. /lilibConsultancy training: /b After your onboarding period, advise customers on cybersecurity, train resellers and customers on networking and advanced AXS Guard features, and conduct security audits through Health Checks. /lilibOperations automation: /b Keep networks stable, secure and performant. Monitor systems to identify issues early, manage patches and vulnerabilities, and streamline repetitive tasks through scripts and administration tools. /lilibInternal IT support: /b Occasionally support the internal IT team with the administration and configuration of Linux and macOS systems. /lilibDocumentation ticket follow-up: /b Follow up tickets accurately in Request Tracker and maintain technical documentation independently. /li /ulh3Experience Background /h3ulliA bachelor’s degree in ICT or equivalent practical experience. We value demonstrated capability, including for candidates without a formal degree. /liliStrong knowledge of computer bnetworks and cybersecurity /b, including TCP/IP and the OSI model, VPNs and cryptography, authentication and identity management, email, firewalling, DNS, proxies and reverse proxies. /liliExtensive knowledge of the bLinux command line and common tools /b, along with high-availability technologies such as Rsync and Heartbeat. /liliSolid btroubleshooting experience /b using tools such as Wireshark and tcpdump, as well as command-line log analysis. /liliKnowledge of bscripting and automation /b using one or more of Python, Perl, Bash, PowerShell or Ansible. /liliConfidence with tools such as VirtualBox, Google Workspace, Request Tracker, Redmine, Git and Azure. /liliKnowledge of ERP systems such as Odoo and phishing platforms such as Phished.io or KnowBe4 is an advantage. /lilibCustomer focus: /b You listen carefully, enjoy helping people and work with them to identify the right solution. /lilibLearning mindset: /b You are curious, committed and motivated to keep developing in your role. /lilibOrganisation: /b You can set priorities, structure your work and operate independently. /lilibTeamwork flexibility: /b You collaborate effectively and adapt when priorities or circumstances change. /lilibClear communication: /b You explain technical matters in a fluent, understandable and professional way. /liliCustomer-oriented, attentive and solution-focused. /liliAccurate and reliable in ticket follow-up and documentation. /liliA collaborative team player who can also work independently. /li /ulh3Languages /h3pFluent and clear communication in Dutch, French and English. /ph3Driving licence B mandatory /h3pDriving licence B mandatory /ph3Our offer /h3ulliJoin a dynamic and fast-growing company in a booming sector /liliParticipate in the development of the company as a co-creator of innovative solutions /liliDevelop your career path and add top-level trainings and certifications to your CV /liliBenefit from an attractive salary package, including a full range of

benefits:
ulliA permanent contract /liliA mobility budget or company car /liliA competitive group insurance including pension fund, death, and disability coverage, /liliAn attractive complementary insurance for non-work-related accident and loss of salary in case of sickness, company fully supported contribution /lili32 days holiday/year (on a fulltime equivalent basis) /liliAfter your onboarding period, occasional home working is possible. To ensure we can respond rapidly to customer incidents and on-site requests, working arrangements are coordinated within the team and based on operational requirements. /liliOther fringe benefits (meal vouchers, eco vouchers, …) /li /ul /liliFun company events, exclusive team experiences /liliContribute to a safer, fairer world for data subjects and citizens, ensure the serenity of great businesses and essential public institutions /liliLive your values daily in a dynamic, fun and multicultural working environment. /li /ul