Technical Support Engineer
Il y a 2 heures
Antwerp, Flanders, Belgique
Keyence
Temps plein
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h3Short description /h3pAs a Technical Support Engineer, you will become a key technical expert in all products belonging to one of our product lines. You will work in close partnership with our Sales Engineers, providing support and expertise on the usage of our products. The team you join plays a pivotal role not only in problem-solving, but also in bringing new products and updates to market and being an internal technical trainer for your colleagues. /ph3About us /h3pKEYENCE is a multinational Japanese company specialized in high technology products such as sensors, microscopes, laser markers and vision measurement systems. We are a global leader in automation industry responsible for delivering high-precision and innovative products to companies worldwide. We have been ranked on Forbes 100 list as one of the ‘Most Innovative Companies’ 8 years in a row. Join us /ph3Position Summary /h3pAs a Technical Support Engineer, you will become a key technical expert in all products belonging to one of our product lines. You will work in close partnership with our Sales Engineers, providing support and expertise on the usage of our products. The team you join plays a pivotal role not only in problem-solving, but also in bringing new products and updates to market and being an internal technical trainer for your colleagues. /ppWhat will be your responsibilities? /pulliSupporting KEYENCE Sales Engineers regarding product specifications, product capabilities or troubleshooting. The support will be done via email, phone, face-to-face or video. /liliPerforming technical training for colleagues and clients. /liliCreating supporting and training material for Sales Engineers and Clients. /liliActively contribute to new product launches by preparing training content, sharing technical knowledge, and conducting on-site training sessions as part of our go-to-market strategy. /li /ulh3What do we require? /h3ulliMinimum Bachelor’s degree in an engineering-related field is preferred /liliBusiness proficiency in English /liliDriving license is required /liliWillingness to travel up to 20–30% per year within Europe. /liliGood problem solving and communication skills /liliExperience in programming is an advantage /liliStrong willingness to learn and grow within a high-tech environment. /li /ulh3What do
we offer
? /h3ulliCompetitive Salary and bonus system /liliRelocation Support to Belgium /liliExtensive product training /liliClear career path and “promoting from within” culture /liliHospitalization, Group Insurance, Meal vouchers Eco-cheques /liliPublic Transportation Reimbursement /liliPaid overtime /liliInternational environment, open communication and continuous learning /li /ulpForbesbr/The World's Most Innovative CompaniesTOP br/Top100 for 8 consecutive years since its inceptionbr/Boston Consulting Group's Value Creators Rankingsbr/Top #49 in 2022br/Top 50 for 9 consecutive yearsbr/KEYENCE -KEYof SCIENCE /p
we offer
? /h3ulliCompetitive Salary and bonus system /liliRelocation Support to Belgium /liliExtensive product training /liliClear career path and “promoting from within” culture /liliHospitalization, Group Insurance, Meal vouchers Eco-cheques /liliPublic Transportation Reimbursement /liliPaid overtime /liliInternational environment, open communication and continuous learning /li /ulpForbesbr/The World's Most Innovative CompaniesTOP br/Top100 for 8 consecutive years since its inceptionbr/Boston Consulting Group's Value Creators Rankingsbr/Top #49 in 2022br/Top 50 for 9 consecutive yearsbr/KEYENCE -KEYof SCIENCE /p