Operational Services Assistant

il y a 2 semaines


Brussels, Brussels, Belgique Smals Temps plein
Als Operational Services Assistant werk je voor teams die gespecialiseerd zijn in toepassingen in verband met de sociale zekerheid, de gezondheidszorg of Defensie. • Je monitort verschillende toepassingen en behandelt, in samenwerking met de IT-teams, alle technische of business gerelateerde problemen die worden gedetecteerd. • Je bent verantwoordelijk voor het uitvoeren en bewaken van operationele taken die verband houden met de goede werking van de toepassingen en businessprocessen. • Op basis van documenten van de IT-teams stel je testscenario's op, zorg je voor de uitvoering ervan (acceptatietests) en rapporteer je over de verkregen resultaten. • Je biedt tweedelijns ondersteuning voor vragen met betrekking tot de toepassingen die door het team worden beheerd. • Je bent het aanspreekpunt voor institutionele klanten (B2B) voor alle operationele vragen. • Je stelt procedures op en houdt ze up-to-date voor de verschillende operationele taken die in het team worden uitgevoerd. • Je ... Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be

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