Strategic Customer Journey Lead

Il y a 9 heures

Arrondissement de BruxellesCapitale, Bruxelles, Belgique Ariad Group Temps plein

Ariad Group is seeking a Customer Journey Specialist to join our Group CRM & Customer Engagement team on a permanent contract. You will shape strategies for Belgium, Spain, Portugal and Italy, focusing on onboarding, engagement, loyalty and churn reduction, while collaborating with CRM, data and AI squads.

This strategic role requires influencing stakeholders through evidence and driving international, cross-functional collaboration.