Business Analyst

Il y a 4 jours

Arrondissement de BruxellesCapitale, Bruxelles, Belgique ITS Group Benelux Temps plein

Great assignments await you with our key account clients in rich and varied environments

Senior Business Analyst specialized in SAP IS-U Billing & Invoicing, responsible for bridging business and technical teams within an Agile environment. The consultant will translate business requirements into cost-efficient end-to-end solutions, support incident resolution, testing activities, and contribute to continuous improvement and customer satisfaction.

Your missions:

  • Act as the bridge between business stakeholders and technical teams.
  • Analyse and translate business requirements into end-to-end solutions.
  • Deliver value through iterative Agile deliveries.
  • Support incident and defect management.
  • Execute and coordinate testing activities.
  • Contribute to operational efficiency and customer experience improvements.

Your activities:

  • Analyse business needs and functional requirements.
  • Define functional solutions aligned with business objectives.
  • Assess dependencies and impacts across processes and systems.
  • Monitor and analyse incidents and defects.
  • Identify and coordinate corrective actions.
  • Execute functional tests with internal teams.
  • Facilitate meetings and present solutions to stakeholders.
  • Collaborate within multidisciplinary Agile teams.

You have the following skills:

  • SAP IS-U Billing & Invoicing (min 8 years).
  • Belgian Utilities Market & Messaging (min 8 years).
  • Strong analytical and problem-solving skills.
  • End-to-end requirements and solution assessment.
  • Incident and defect analysis.
  • Functional testing experience.
  • Agile mindset and experience working in sprints.
  • Customer-centric approach.
  • Strong communication, facilitation and presentation skills.
  • Ability to identify and manage dependencies.
  • Mandatory languages: English, Dutch and French
  • You have at least 8 years of professional experiences in IT
  • If you are at least fluent in FR/ENG or NL/ENG it’s best
  • You’re eager to learn, motivated and curious

Advantages

  • Hospitalization insurance (partner/children incl.)
  • Group insurance
  • Dental insurance (partner/children included)
  • 20 days statutory paid vacations (legal vacations cumulated for 1 year of work)
  • 11 days recovery time work 38/40 per year (= annual average: 1 day per 20 days worked) if the client asks you to work 8h/day
  • Representation fee net per month.
  • Internet fee of € 40 per month.
  • Company car with national fuel card OR Public transport reimbursed OR mobility package.
  • Daily fee of 5.50€ net /day provided.
  • Subscription GSM unlimited calls for Belgium (ITS subscription)
  • Training plan (e-learning - certification at ITS charge)
  • Being a rather small team in BE (6 in back-office), we’re very close to each of our consultants and we differentiate ourselves trying to really take care of you and make you grow with us and within our different clients.
  • Regular follow-up (every 3 to 6months depending on your needs/will)
  • Regular teambuilding to meet-up and have fun (every 3 months more or less)
  • Flexibility and trust
  • Benefits of still being part to a bigger group (ITS Group) and having access to resources and of a larger team of Experts
  • Co-optation system because sharing is caring
  • 1st pre-screening on the phone to discuss about your search and conditions and our first potential opportunities matching.
  • Job descriptions sent and Teams meeting fixed with us (HR and Sales) to dig into your experience and the role.
  • Package proposal so we all agree beforehand.
  • Your CV is sent to the different clients you’ve agreed to, to find the best mission for you

Expérience> 5 ans

Fonction managériale :Non

Mobilité :Non

Mode de poste :Hybride (site/télétravail)

Salaire :Salary conform your experience & skills

Réf.VO0564

For more than 25 years, ITS Group has been a French ESN specializing in digital transformation, employing around 1,400 employees across 8 agencies in France and 1 in Belgium.

Our expertise: IT infrastructure & operations, cloud & managed services, mobility, workstations & networks, strategy, consulting & AMO, cybersecurity, development of business applications.

ITS Group places its CSR commitment at the heart of its concerns by developing sustainable and responsible digital technology and by promoting the professional and personal development of its employees.