Field Engineer

h3Build meaningful impact in a digital-first environment /h3 pAt PwC, we bring together people, business, technology and purpose to create lasting value. In a fast-changing world, we believe that sustainable impact comes from combining human ingenuity with cutting-edge technology. You’ll join a collaborative and inclusive environment where your ideas matter, your growth is supported and your work contributes to helping colleagues deliver exceptional experiences every day. /p h3About The Team /h3 pYou will be part of our bProducts Technology /b team within Internal Firm Services in Belgium. This team enables a digital-first workplace by providing reliable, secure and high-performing IT services across our offices. As a Field Engineer, you act as the bface of IT on-site /b, ensuring seamless end-user experiences through hands‑on support, operational excellence and continuous improvement. You collaborate closely with Service Desk and Operations teams while maintaining ownership of the local user experience across Brussels, Ghent and Antwerp. /p h3What Your Day Will Look Like /h3 ulliProvide front‑of‑house and walk‑in support, delivering immediate, high‑quality issue resolution /liliPerform desk‑side troubleshooting for hardware, software and workplace incidents requiring physical presence /liliExecute install, onboarding and move activities, ensuring devices and workplaces are set up smoothly and efficiently /liliSupport meeting rooms and AV systems, proactively ensuring readiness for critical meetings /liliManage device lifecycle and workplace setups, including new joiners, movers and replacements /liliCoordinate asset and peripheral logistics, maintaining accuracy and efficiency /liliDeliver onsite support for remote offices (Ghent and Antwerp), ensuring consistent service levels /liliContribute to projects, rollouts and workplace transformations, bringing a hands‑on and solution‑oriented mindset /liliAct as a key link between end users and central IT teams, translating needs into effective solutions /liliIdentify opportunities to improve processes and user experience, driving continuous enhancement /li /ul h3What We Will Expect From You /h3 ulliYou take ownership of user issues, ensuring timely and high‑quality resolution while maintaining a strong focus on customer satisfaction /liliYou demonstrate a problem‑solving mindset, analysing situations quickly and proposing pragmatic, scalable solutions /liliYou work in a structured and performance‑driven way, balancing operational priorities with longer‑term improvements /liliYou collaborate effectively with colleagues across teams, contributing to a supportive and inclusive environment /liliYou communicate clearly and professionally with both technical and non‑technical stakeholders /liliYou show proactivity and curiosity, continuously learning and staying up to date with workplace technologies /liliYou contribute to process optimisation, automation and efficiency improvements, helping elevate service delivery /liliYou bring a hands‑on, flexible and resilient attitude, thriving in a dynamic and sometimes high‑pressure environment /liliYou have experience with end‑user support, IT troubleshooting, workplace services, device management and AV support /liliYou are comfortable working on‑site across multiple locations and adapting to evolving needs /li /ul h3About You /h3 ulliYou hold a degree in IT or have equivalent hands‑on experience in field engineering or end‑user support /liliYou have a strong understanding of workplace IT environments, hardware, software and user support processes /liliYou combine technical expertise with a customer‑centric mindset /liliYou are a team player who values collaboration, knowledge sharing and mutual support /liliYou are organised, detail‑oriented and accountable in your work /liliYou are fluent in English, and ideally have a good knowledge of Dutch and/or French /liliYou are motivated by delivering impactful, meaningful and high‑quality services /li /ul h3What

We Offer
/h3 pAt PwC, we invest in your growth, well‑being and development, helping you build a career that is both meaningful and flexible. /p ulliA challenging and impactful role in a technology‑driven and people‑focused environment /liliOpportunities for continuous learning, certifications and career growth /liliA supportive and inclusive culture where your development is a priority /liliA competitive and flexible rewards package, including mobility options and well‑being initiatives /liliThe possibility to be part of innovative IT projects and transformations /liliA workplace where you can take ownership, bring ideas and make a real difference /liliA strong focus on work‑life balance and flexibility /li /ul h3Why PwC /h3 pAt PwC, we are committed to building a diverse and inclusive workplace where everyone feels valued and empowered. We believe that different perspectives make us stronger and help us create better outcomes for our people and our clients. /p pWe proce