Data Acquisition Back-Office Specialist

Il y a 8 heures

TongerenBorgloon, Flanders, Belgique NielsenIQ Temps plein
pThebData Acquisition Back Office Specialist /bwill be part of the core operations team responsible for delivering high-quality, standardized back-office services to multiple Western European markets. This role will execute day-to-day activities in accordance with established processes, service level agreements, and corporate standards, ensuring accuracy, timeliness, and efficiency in all tasks. /p pWorking in close coordination with the Western Europe Regional Back Office Leader, other Data Acquisition back office team members, and Data Acquisition delivery leaders in the countries, Data Acquisition CoE and Transformation teams, the Hub Executive will play a key role in maintaining smooth service delivery, identifying improvement opportunities, and ensuring a positive customer/stakeholder/vendor experience across supported countries. /p h3Key Responsibilities /h3 ul liExecute back-office processes and transactions according to Standard Operating Procedures (SOPs) and defined timelines. /li liDeliver high-quality, accurate, and timely outputs to internal stakeholders in supported markets. /li liAdhere to agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). /li liFlag any deviations, inefficiencies, or recurring issues to the Hub Manager for resolution and improvement. /li liAct as a day-to-day operational contact for Data Acquisition teams, vendors, commercial and operational teams in local markets, responding to queries and providing updates on requests. /li liCollaborate with colleagues across different functions and countries to ensure smooth end-to-end process completion. /li liEnsure compliance with relevant legal, financial, and data protection regulations for each supported country. /li liParticipate in process improvement initiatives, contributing ideas to increase efficiency and quality. /li liSupport testing and rollout of new tools, systems, and workflows as part of Data Acquisition back office enhancements. /li /ul h3Requirements /h3 ul liBachelor’s degree or relevant vocational qualification (business administration, operations, finance, or related fields preferred). /li liExperience in back-office, shared services, or administrative operations (multi-country experienceis a plus) /li liExperience working in a multicultural, cross-border environment. /li liGood working knowledge of MS Office. /li liStrong attention to detail and commitment to accuracy. /li liGood organisational skills with the ability to prioritise and manage multiple tasks. /li liEffective communication skills in English (additional European languages are a strong advantage). /li liAbility to work collaboratively in a team-oriented environment. /li liProactive mindset with willingness to learn and adapt to changing requirements. /li /ul h3We offer: /h3 ul liFood vouchers of 62EURmonthly /li liAdditional Medical Insurance, incl Prophylactics, Outpatient care, Inpatient care, еxpenses for medications and medical products /li liLife Insurance /li liA Hybrid model of working: 3 days of the week you work from home (home office), 2 days from the office. /li liAdditional paid leave of 3 days in case of no overdue leave days from previous year /li liFree access to LinkedIn Learning platform. /li /ul h3In addition: /h3 ul liWorking in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us /li liStable employment in a dynamic and international environment with an established position on the market. /li liThe opportunity to gain a valuable experience and knowledge of FMCG on the country and international level. /li liFriendly working environment. /li /ul h3Our Benefits /h3 ul liFlexible working environment /li liVolunteer time off /li liLinkedIn Learning /li liEmployee-Assistance-Program (EAP) /li /ul pNIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: /p h3About NIQ /h3 pNIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new