Senior Key Account Manager

Are you an experienced Key Account Manager with a strong interest in technology and a talent for developing complex, strategic customer relationships ? 🤝

We are looking for a Senior Key Account Manager to grow a portfolio of major customers and position our IT services and technology solutions with senior and C-level stakeholders.

You do not need to be a technical expert. However, you must understand the IT services environment, speak credibly about technology and AI, and translate customer challenges into relevant business solutions.

This is a senior individual contributor position. You will not manage a team directly, but you will lead a cross-functional virtual team involving colleagues from sales, solutions, delivery, marketing and operations.

What will you do?

• Build and develop trusted relationships with senior and C-level stakeholders
• Create and execute long-term account growth strategies
• Identify business opportunities before they are formally expressed
• Lead complex sales cycles and negotiations
• Consistently achieve revenue, growth and profitability targets
• Maintain a structured pipeline and provide reliable forecasts
• Translate customer insights into clear internal priorities
• Coordinate and influence cross-functional teams without direct authority
• Build compelling, data-driven business cases
• Use your understanding of technology and AI to engage credibly with customers
• Identify risks early, communicate transparently and avoid surprises

What are we looking for ? 🚀

• 5–7 years of experience in Key Account Management/ Strategic Account Management
• Experience selling IT services, technology solutions or other complex B2B services 💻
• Enjoy developing long-term relationships with strategic customers
• Feel comfortable speaking with senior decision-makers
• Combine commercial drive with a structured way of working
• Can bring different internal teams together around a customer’s needs
• Are curious about technology, digital solutions and AI 🤖
• Communicate fluently in English and in French and/or Dutch

What’s in it for you?

• An attractive salary package with a performance-based bonus 💰🎯
• A company car 🚗
• A flexible hybrid working model 🏡
• The possibility to work from the Brussels, Antwerp or Ghent office 📍
• Plenty of autonomy and direct exposure to strategic customers
• The opportunity to grow within an international and fast-moving IT services environment

Interested in learning more? Apply now or reach out for a confidential conversation.