Methods & procedures specialist
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We are looking for a Methods & Procedures specialist
Upskilling Expert
Key Responsibilities
- Act as the central orchestrator between the Strategic Workforce Planning team, Learning Partners, Group Talent and HR Operations, ensuring that transversal upskilling priorities are translated into aligned, actionable plans.
- Support Learning Partners in the creation of SWP-based learning plans by helping them translate the SWP Upskilling input into for their respective populations
- Review SWP learning plans across domains to help identify synergies for a more coherent transversal upskilling approach.
- Analyse capability gaps that are not sufficiently addressed in the learning plans, with a focus on transversal priorities that cut across teams, functions or employee populations.
- Propose, together with the learning partners, concrete learning solutions (learning tracks, e-knowledge solutions…) for selected populations, including target population, learning objectives and expected outcomes.
- Work closely with Group Talent to identify the most relevant external vendors, ensuring quality, consistency and strategic fit with broader talent priorities.
- Collaborate with HR Operations to translate learning trajectories into operational training setups, including planning, administration and reporting
- Support the SWP team in monitoring the upskilling budget, following up commitments and actuals, and reviewing budget allocation
Key Skills
- Strategic learning mindset: able to connect workforce planning insights with long-term capability building and translate strategic priorities into concrete learning actions.
- Strong analytical capability: able to compare multiple learning plans, detect gaps and overlaps, assess transversal needs and turn fragmented input into clear conclusions.
- Stakeholder management and influence: comfortable working across SWP, Learning Partners, Group Talent and HR Ops, creating alignment and commitment
- Program and learning solution design: able to shape end-to-end learning solutions (classical solutions, blended, e-learning…) for targeted populations, from needs analysis and solution design to implementation
- Business and HR understanding: understands how capability needs, workforce planning, talent priorities and operational HR processes connect in a complex organisation.
- Vendor and solution orientation: able to challenge and support the selection of learning vendors, formats and platforms in collaboration with Group Talent.
- Financial acumen: able to support budget follow-up, resource allocation and management reporting for the transversal upskilling budget.
- Communication and synthesis: able to create clear recommendations, summarize complex information and communicate in a structured way to senior HR stakeholders.
- Collaborative drive: proactive, pragmatic and solution-oriented, with the ability to connect people, challenge constructively and keep momentum across multiple stakeholders.
- Fluent in office automation: able to work with digital office applications (Office 365), digital learning tools/platforms and general AI tools.
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