Teamleader Technical Customer Service

We are seeking to fill a position for our client through direct placement/headhunting as soon as possible: Teamleader Technical Customer Service / Inside Sales Lead (f/m/x) in the Mechelen region (Belgium)
- You will conclude an open-ended employment contract with our client
- In this role of significant responsibility, you would lead and develop your team.. Your potential new employer is a globally leading, long-established Swedish company with over 1,000 employees and an annual turnover of approximately 300 million euros. The group specializes in high-quality, customized safety and partitioning systems, serving customers across the automotive, warehouse & logistics, and manufacturing sectors. Become part of an innovative and forward-thinking company Framework conditions – what you can expect: # An attractive salary package including appealing benefits # A versatile key position with a high level of personal responsibility and creative freedom. # A dynamic, growing environment with flat hierarchies and room for personal development. # The security of a global market leader combined with the agility of a medium-sized location. # A modern working environment and a value-oriented corporate culture. # and much more... The role: In this pivotal role, you will oversee day-to-day internal sales operations and serve as the main bridge between customers, production, and internal stakeholders.

Key responsibilities
- Team Leadership & Coordination: Guide, coach, and support a team of four specialists, managing workloads, priorities, and process improvements.
- Quotation Management: Oversee the complete end-to-end quotation process, ensuring technical and commercial accuracy before submission.
- Technical Project Support: Translate customer specifications into technical solutions, create drawings using specialized software, and build accurate bills of materials (BOM).
- Order Processing & Operations: Coordinate orders directly with the manufacturing facility, monitoring lead times, specifications, and delivery schedules.
- Customer Advisory: Act as a key contact for technical and commercial inquiries, building long-term relationships with clients. Our requirements
- Bachelor's degree or equivalent practical experience in Technical Sales Support, Internal Sales, or Sales Administration.
- Previous experience in a coordinating or supervisory capacity is a strong advantage.
- High technical aptitude; experience with technical drawing software and ERP systems is highly desirable.
- Proactive, solution-oriented mindset with excellent organizational skills under pressure.
- Fluency (written & spoken) in Dutch and French, and a good conversation level in English is essential. This is the perfect combination. Is this you? Then let's find out together if this position offers the right opportunities and prospects for you. Randstad Personnel Consulting offers you:
- Absolute confidentiality and adherence to non-disclosure agreements
- A tailored briefing on the described position and our client
- Professional review and, if necessary, individual adaptation of your application documents
- Targeted placement of

your profile
with decision-makers
- Placement of specialists and managers with our attractive client companies We look forward to receiving your application New opportunities – with Randstad Permanent Placement. We specialize in finding specialists and managers
* for permanent positions at top companies. We combine individual and personal consultation with the highest level of professional expertise. This allows us to give you exclusive access to unpublished job postings, shorten your application process, and find the perfect position for you. Because we stand by our promise to move forward together.