UC Consultant

pAs Unified Communication Consultant, you will be responsible for the technical implementation and project follow-up of a future-proof communication solution that automates and bundles all business communications. To this end, you will focus entirely on the user experience, ease of use and scalability of the unified cloud communication platform. /p h3Targeted group: /h3 pSeveral junior to medior, hands-on, technical consultants who are customer centric, t-shaped and are dedicated to customer satisfaction. /p h3Tech involved: /h3 pSIP, network protocols, Voice, VoIP, TELEPO, appreciation of VDSL, GPON, MPLS. /p h3Job in several words: /h3 pintegration, implementation, documenting, project management for TELEPO Solutions. /p h3Responsibilities: /h3 pWe don’t ask that you’re a master in all the following, but that you’re good at some, and willing to learn in others: /p ul liCollaborate with customers to understand their communication needs and provide tailored TELEPO solutions. /li liDesign and implement UC solutions, including call routing, voicemail, ACD, and collaboration tools. /li liIntegrate TELEPO with existing infrastructure and third-party applications to ensure seamless operations. /li liConduct testing and quality assurance to guarantee the functionality and performance of deployed solutions. /li liMaintain comprehensive documentation of implemented solutions, configurations, and troubleshooting procedures. /li liGenerate regular status reports and project updates for stakeholders to ensure transparency and progress tracking. /li liOn-site, hands-on experience installing fixed telephony systems, delivering training, and helping customers use their new telephony solutions. /li liTake ownership of projects and ensure timely delivery within the defined scope and budget. /li liCoordinate with cross-functional teams to streamline project workflows and meet project milestones. /li liProactively identify and resolve any project risks or issues that may arise during the implementation phase. /li liProvide technical support to clients and internal teams during and after the implementation process. /li /ul h3What we're looking for /h3 ul liYou have a valid work permit for working in Belgium /li liYou hold a Bachelor's degree in electronics, binformation technology /b or have a similar working experience. /li liYou ideally have a first bexperience as a UC consultant in Telecom / ICT / UC. /b /li liYou translate customer needs into technical requirements. /li liKnowledge of bproject methodologies /b is a plus. /li liYou have a bhands-on /b attitude. /li liYou have an excellent level of bFrench and English /b, both spoken and written, and Dutch is an asset. /li liAn operational knowledge of bMicrosoft Teams /b is a plus. /li liYou want to be part of a new revolution in business cloud communication. /li liYou can handle the no-nonsense mentality of a fast-growing scale-up. /li liYou are a problem solver with good communication skills. /li liYou can smoothly manage several projects simultaneously and know how to meet tight deadlines. /li liYou focus on customer satisfaction. /li /ul h3Our offer /h3 ul libCompetitive salary /b, based on your experience /li libPermanent contract /b /li libElectric company car /b with charging card or a flexible bmobility budget /b /li libMeal vouchers /b (€8/day) and bhospitalization insurance /b /li libSeniority leave /b: up to 4 additional days of leave /li libFlex Income Plan /b: tailor your own benefits package using your 13th month budget (additional leave, technology, bicycle, and much more) /li liA role with real responsibility in a growing company, with excellent opportunities for career development and training /li liFlexible

working hours
and the possibility to bwork from home up to 2 days per week /b /li liA brand-new modern office designed around the wishes of our Destinians /li liA friendly atmosphere with regular team-building activities and company events /li li : enjoy exclusive discounts at hundreds of leading brands and retailers /li liFresh soup, fruit, and great coffee every day /li /ul