Junior Middleware Operations Analyst

Il y a 8 heures

SaintJossetenNoode, Brussels, Belgique Ubique Systems Temps plein

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Duration of Contract: 12 Months + Possible ExtensionLanguage: English + French/DutchMode : Hybrid (3 days/Week)

Location:
Brussels, BelgiumYour missionAs an Operational Support Operator within the Middleware Foundations Squad, you play a key role in the operational follow-up and maintenance of integrated systems solutions to our customers:�
� You will monitor the health of our Production environments.�
� You will communicate on issues with internal and external partners.�
� You will do a first technical analysis on incidents. And will drive them till closure.�
� You provide support and guidance during the development and test phases. Ensuring delivered implementations are fit for operations.�
� You will align, support and execute applicative deploys, as well as infrastructure changes.

Job description
in detail�
� Take ownership (scope, timing, quality) for assignments and for communication with customers, colleagues, partners and suppliers.�
� Monitor messaging traffic and other production activities over the different interfaces. Act accordingly in case of failures.�
� Perform incident analysis.�
� For recurring issues launch Problems and work together with other team members towards a solution.�
� Ensure technical support to key users and functional analysts, to take initiative to develop improvements.�
� Adhere and follow the solution lifecycle methodology.�
� Understand the solution architecture and maintain the technical documentation to ensure an up-to-date high level and detailed knowledgeon the system set-up within the Delivery and Operations Organization.�
� Provide support in E2E incidents and problems during Extended business hours: 7h
- 19h.�
� Contribute in a 24/7 on-call guard duty for critical components.�
� Support production deploys and infrastructure interventions in and out of business hours.�
� Continuously improve the operational follow-up by fine-tuning procedures, documentation and automation.�
� Drive the Operations team to a Dev-Ops mode.
Qualifications SOA specific�
� You have interest or experience in IT Operations.�
� You have interest or experience in following Infrastructure and Integration Solutions:IBM ACEIBM MQIBM Data PowerELKKafka / ConfluentDockerAzure infraKONGPostgreSQLBash scripting�
� You are familiar with integration concepts of an ESB, a message broker, File transfers, cloud integration, EDA, API management and other middleware concepts.�
� It is an asset if you have experience with Aix scripting, Database, sql, Java, perl scripting, XML.
Qualifications Personal�
� You have a Bachelor and/or Master or equivalent.�
� You have good communication skills and you are customer oriented and result driven.�
� You are proactive, motivated and with excellent team working and communication skills.�
� You are able to work in a structured and autonomous way and to take responsibility.�
� You have good analytic and problem solving skills and can assist in solving incidents.�
� You assist your colleagues when required, and share freely the information with them.�
� You are stress resistant.�
� Working for a multinational looks like a challenge for you.�
� You are fluent in Dutch and/or French and you have a very good operational knowledge of English.�
� Knowledge of the energy market and processes is an asset.�
� You are available to regularly perform tasks during evenings and weekends.

Junior Middleware Operations Analyst

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