Strategic Services Relationship Manager

Il y a 2 heures

Diegem, Flanders, Belgique Fortinet, Inc. Temps plein

Fortinet, Inc. is seeking a Service Relationship Manager (SRM) to build strong relationships with strategic customers for Advanced Support delivery. The SRM acts as the customer voice, coordinating with cross-functional teams to ensure value realization from Fortinet products and services.

Responsibilities include governance, weekly/quarterly reporting, escalation management, and renewal opportunities, with a focus on customer satisfaction and proactive service delivery.