Partner Solutions Engineer, EMEA

h3Partner Solutions Engineer, EMEA /h3 h3Function: /h3 pTechnology Partner Management Partner Engineering /p h3Dotted-line partnership: /h3 pCommercial Enablement / Ecosystem /p h3Position: /h3 pRemote, ideally in Europe or MENA /p h3About Napster: /h3 pFounded on the principle of democratizing access, first to music in 1999, now to expertise in the AI era, Napster has consistently remained at the forefront of technological shifts that empower users. Today, the company builds embodied, multimodal AI agents that engage employees and customers where they already work: through video presence, voice, and text. Designed to work alongside people rather than replace them, Napster’s agents carry institutional knowledge into every interaction, elevating the user’s experience and improving business outcomes. For more information, visit napster.com. /p h3Role Overview /h3 pWe are looking for a Partner Solutions Engineer, EMEA to join our Technology Partner Management function. /p pThis role is the hands‑on technical enablement counterpart to our Technical Partner Managers. While Technical Partner Managers own the broader technical partner relationship, strategy, positioning, and coordination across pre‑sales and post‑sales, the Partner Solutions Engineer is focused on helping turn those strategies and opportunities into tangible partner and customer experiences. /p pThe Partner Solutions Engineer will work across partner pursuits, ecosystem development, onboarding, demos, and partner program design. The role sits within Technology Partner Management but works closely with Commercial Enablement and Ecosystem teams through a dotted‑line relationship. /p pThe purpose of the role is to help partners understand, demonstrate, position, and build with our technology, while also creating reusable enablement assets and scalable partner programs that improve effectiveness across the broader ecosystem. /p h3How This Role Complements Technical Partner Managers /h3 pThe Partner Solutions Engineer and Technical Partner Manager roles are complementary. /p h3Technical Partner Manager /h3 pThe Technical Partner Manager primarily owns: /p ul liThe technical partner relationship and engagement strategy. /li liTechnical positioning across the partner lifecycle. /li liPre‑sales and post‑sales technical orchestration. /li liPartner readiness, adoption, and technical planning. /li liAlignment across partner, sales, product, and technical stakeholders. /li liHelping partners understand how to position and present our technology. /li liIdentifying technical opportunities, gaps, and partner development priorities. /li /ul h3Partner Solutions Engineer /h3 pThe Partner Solutions Engineer primarily owns: /p ul liHands‑on demo development and technical execution. /li liTechnical enablement for partners. /li liPursuit‑specific demos, prototypes, and solution assets. /li liTechnical workshops and partner build sessions. /li liDeveloping reusable enablement assets and frameworks. /li liSupporting partner onboarding from a practical and hands‑on perspective. /li liBuilding scalable components that strengthen partner programs and ecosystem readiness. /li /ul h3Core Responsibilities /h3 h3Commercial Enablement and Pursuit Support /h3 ul liSupport partner‑led and joint customer pursuits by building compelling demos, prototypes, proofs of concept, and technical solution experiences. /li liWork with Technical Partner Managers, sales teams, and partners to translate commercial and customer use cases into practical demonstrations. /li liHelp partners understand how to position, present, and demonstrate our technology in customer conversations. /li liAdapt technical assets and demos to support specific industries, partner propositions, and customer scenarios. /li liParticipate in customer and partner workshops where hands‑on technical depth can help advance an opportunity. /li liSupport commercial teams with the technical assets and demonstrations required to increase partner confidence and improve pursuit quality. /li /ul h3Partner Enablement /h3 ul liProvide hands‑on technical enablement to partners across EMEA. /li liWalk partners through our APIs, platform capabilities, integrations, solution patterns, and relevant technology stack. /li liDeliver workshops, demo sessions, technical onboarding, build sessions, and partner enablement activities. /li liHelp partner teams move from understanding the proposition to being able to demonstrate and use the technology themselves. /li liSupport partners in developing their own demos, solution propositions, and customer‑facing technical stories. /li liCreate reusable content and assets that allow partner teams to become more self‑sufficient. /li /ul h3Partner Programs and Ecosystem Development /h3 ul liWork closely with the Commercial Enablement and Ecosystem teams to build scalable partner programs. /li liTranslate recurring partner needs into structured enablement frameworks, technical journeys, and reusable p