Country Lead Belgium

h3About /h3 pSwan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.
Swan processes over €2.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR). /p h3Our mission /h3 h3Banking belongs in business software /h3 pMany software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life. /p pBut when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals. /p pIt’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it. /p pTo learn more

about us
About Swan; Our story. /p h3Job description /h3 pSwan is seeking a Country Lead Belgium to grow our business from the inside by ensuring the adoption, growth, and success of our Belgian partners. /p pAs the Country Lead Belgium, you will be responsible for managing and developing a portfolio of Swan’s existing Belgian partners. You will nurture strong relationships, help partners market Swan’s offering, challenge their go-to-market strategy and product integration, understand their priorities, customer base, and roadmap, and drive increased usage and adoption. /p pYou are responsible for coordinating internal resources to deliver increased adoption and sustainable revenue growth. This is a high-impact role that requires strong account ownership, operational understanding, strategic thinking and business sense. You will work closely with Product, Compliance, Integration, and Support teams to ensure smooth onboarding, strong partner engagement, and long-term success. /p pThis position is based in Belgium, with regular collaboration with teams in Paris and Amsterdam. /p h3Your mission /h3 ul liAccelerating time-to-revenue during onboarding /li liDriving planned revenue growth across your portfolio /li liMaintaining high partner satisfaction and minimizing churn /li /ul h3Your responsibilities /h3 ul liManage and develop a portfolio of Belgian partners and be accountable for their revenue growth /li liTrack and analyze partner performance to identify opportunities and risks /li liConduct Quarterly Business Reviews (QBRs) to align on strategy, progress, and priorities /li liDrive partner engagement through structured follow-ups, reporting, and product marketing initiatives /li liMonitor partner health using metrics such as Health Score, CSAT, usage, and revenue /li liCoordinate closely with Product, Compliance, Integration, and Support teams to convey partner needs and feedback /li liWork cross-functionally to help shape Swan’s solutions and onboarding processes /li /ul h3Preferred experience /h3 pYou’re a great match if: /p ul liYou have 4 to 8 years of experience in strategic account management, customer success, or business development in a startup, scale-up, or fast-paced environment /li liYou are data-driven and analytical /li liYou can understand and explain technical concepts in business-relevant terms /li liYou have a strong interest in (fint)technology-driven businesses /li liYou are fluent in English /li liOur ideal teammate: Empathetic. Skilled. Frank. We challenge each other and leave our egos at the door /li /ul pIt’s okay if you don’t tick all the boxes — don’t let imposter syndrome prevent you from applying /p pSwan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief. /p pWhen it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area. /p h3About Swan /h3 pPerks of being a Swanee: /p ul liAn opportunity to shape and grow a new market for Swan /li libHolidays /b: 27 days of paid leave. /li libHybrid remote policy /b /li libOffsite /b: Once a year we gather to reconnect, deep-dive into big topics, and relax. /li liLocation: This role is based in bBelgium /b. Regular travel to Paris is expected, especially during the onboarding period. /li liThis isn’t a perk, it should be the rule, but bdiversity and inclusion /b are important at Swan. We’re working hard to get better every day. /li /ul pbOur values: /b /p pSwan’s core values