Retail Network Manager

ppWe have built a global, country-covering independent ATM‑network offering qualitative cash services to all individuals and merchants in Belgium. We are the largest player on the Belgian market and aim at long term presence in the country. /p pDo you know the AAA-shopping streets by heart, but do you also understand the importance of a network that is appreciated countrywide? Do you love to improve customer experience and work together with a motivated team that ensures access to cash in the long term? Do you know how to build and present business cases, and understand the impact of profitability of a single location in the whole network? Then we might have a challenging job for you as our Retail Network Manager within Batopin. /p h3Your role /h3 ul liYou develop and maintain a comprehensive understanding of the network of CASH points including performance and local dynamics. /li liYou analyze the performance of the full network, market dynamics, and location potential to support decisions on the evolution of the network of CASH points /li liYou identify opportunities to optimize performance and long-term sustainability of the network of CASH points. /li liYou follow up on operational performance to support a seamless CASH point experience. /li liYou provide strategic insights, recommendations, and performance reporting to enable evidence-based decision making /li liYou will have regular contacts with Operations, Finance, Real Estate, Marketing and Customer Insights /li /ul h3What will you do /h3 h31. Analyse network performance and market dynamics /h3 ul liRegularly review network performance indicators, compare CASH point locations and identify trends, deviations or structural issues. /li liCombine internal data with local international market dynamics, customer behaviour, accessibility and location characteristics to understand what drives performance. /li liAssess the potential of existing and possible new locations to support the long-term evolution of the CASH point network. /li liFollow up on local operational performance to support a seamless CASH point experience. /li /ul h32. Identify and support network optimization initiatives /h3 ul liIdentify where interventions are needed, such as improving underperforming CASH points, strengthening accessibility or increasing operational efficiency. /li liSupport fact-based decisions on relocation, closure, investment or new location opportunities by preparing clear analyses and business cases. /li liSupport negotiation of commercial/rental agreements /li liEnsure that optimization proposals balance customer experience, operational feasibility, financial impact and long-term sustainability. /li /ul h33. Provide decision support and align stakeholders /h3 ul liTranslate analyses into concise dashboards, performance reporting and recommendations. /li liFacilitate alignment with Operations, Finance, Real Estate, Marketing and Customer Insights to make sure recommendations are realistic and executable. /li liPrepare the formal governance body that will steer decisions on the evolution of the network. /li liFollow up on agreed actions and evaluate whether implemented network changes deliver the expected impact. /li /ul h3What do we expect /h3 ul liMaster or bachelor with + 5years of relevant experience in retail network management or another relevant function. /li liExcellent command of basic Office tools /li liAnalytical and financial skills /li liFluent verbal communication in Dutch and French with strong written skills in at least one of both languages and a good knowledge of English for internal communication /li liExperience in expansion commercial real estate and proven knowledge of the Belgian retail landscape is a strong advantage. /li liIt’s a plus if you can also bring along experience in geomarketing. /li /ul h3What’s in it for you? /h3 ul liA high-impact role at the heart of Batopin's mission /li liA dynamic environment with meaningful responsibility, autonomy, and room for growth. /li liThe comprehensive remuneration package includes amongst other things a company car and fuel card, group and hospitalisation insurance, meal vouchers, eco-vouchers and a bonus scheme. /li liYou have the possibility to work from home but you’re always welcome in our offices near Brussels North Station. Off course you will also be on the road from time to time, for visits across the network. /li /ul /p