Senior Lead, Data Service Management

Il y a 6 jours

, Belgique Moody Temps plein
Moody's is seeking an Associate Director, Data Service Management & Complex Escalations to lead enterprise data escalations and governance across Data Operations, Product, Engineering, and Client Service. You will own the complex-escalation queue, coordinate cross-functional teams, and deliver executive-ready summaries that drive durable resolutions while advancing responsible AI-enabled service intelligence.