Reactivity Engineer
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Our client is seeking a Reactivity Engineer to lead warranty investigations, drive root cause analysis, and ensure corrective actions are implemented effectively across automotive platforms. Key Responsibilities: Review customer warranty data and define internal investigation actions using platforms such as Jira and CAQ. Support workshop and testing teams during technical investigations. Collaborate with cross-functional teams and escalate complex issues when required. Lead root cause analysis activities and determine appropriate corrective actions. Ensure investigation results are documented and reported within agreed customer timelines.
Must-Have Skills: Bachelor's degree in Electromechanics or similar engineering discipline. Automotive technical and diagnostic experience. Strong root cause analysis and problem-solving capabilities. Customer-facing communication and stakeholder management skills. Ability to work autonomously and within cross-functional teams. Hands-on approach with willingness to work on the shop floor (GEMBA).
Nice-to-Have: French and/or Dutch language skills. Experience with Jira, CAQ, or similar quality management tools. Experience within automotive warranty or quality environments.
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