Strategic IT Service Transition Lead

Plenty of organisations can build a service. Far fewer can land one safely. This role sits at exactly that point: a multinational defence organisation is putting new IT capability into live operation, and it needs someone who makes sure each one arrives on time, fully supportable and without nasty surprises. You would help shape the organisation's Service...

Plenty of organisations can build a service. Far fewer can land one safely. This role sits at exactly that point: a multinational defence organisation is putting new IT capability into live operation, and it needs someone who makes sure each one arrives on time, fully supportable and without nasty surprises. You would help shape the organisation's Service...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust. You would lead the metrics work for a team of five analysts,...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust. You would lead the metrics work for a team of five analysts,...

Make your mark for patients We are looking for an Asset Management Excellence Lead who is rigorous and collaborative to join our Service Excellence team, based in our offices in Brussels, Belgium. About the role As Asset Management Excellence Lead, you will define and govern how UCB manages its information technology assets and configuration data globally....

Who we areCognizant (Nasdaq-100: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at www.cognizant.com or @cognizant.What makes Cognizant a unique place to work? The combination of...

You have done ITIL by the book. When did you last get to rewrite the book? Most service delivery roles hand you someone else's service model and ask you to keep the lights on. This one hands you the model itself. You review it, you redesign it, and you own what replaces it. What you would actually own You would run a portfolio of CIS services against their...

An enterprise service performance dashboard is moving from prototype to a service the organisation depends on. It needs someone who owns the measurement itself: which indicators matter, how they are defined, how they are reported, and how a team of analysts turns that into something people trust. You would lead the metrics work for a team of five analysts,...

UCB S.A. in Brussels seeks an Asset Management Excellence Lead to define and govern how we manage IT assets and configuration data globally. You will transform operating models toward service and process management and build asset management capabilities within a newly created Service Excellence team.This individual contributor role focuses on process...