Senior Digital Business Analyst
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FREELANCE OPPORTUNITY | SENIOR DIGITAL BUSINESS ANALYST
Location: Brussels
Remote: 2 days/week
Start date: ASAP
Duration: 1 year
Languages: English mandatory + excellent Dutch or French
Education: Master’s degree mandatory
If your skills, experience, and qualifications match those in this job overview, do not delay your application.
We are currently looking for a Senior Digital Business Analyst for a long-term freelance assignment with a client in the financial services sector.
The role combines business analysis, product discovery, digital transformation and data-driven decision-making, with a strong focus on customer needs, business value and digital solutions.
Key Responsibilities
- Gather, analyse and document business requirements.
- Identify customer needs, business objectives, pain points and opportunities.
- Manage stakeholders throughout the project lifecycle.
- Assess and recommend solutions considering business impact, customer value, cost, risks and feasibility.
- Lead discovery activities, including:
- Customer Journey Mapping
- Opportunity assessment
- Concept validation
- MVP definition
- Mock-ups
- Business case preparation
- Translate business requirements into detailed specifications for IT and delivery teams.
- Define and refine User Stories and perform User Story slicing.
- Facilitate workshops and support decision-making.
- Support testing activities and validate delivered solutions.
- Prepare presentations and communication materials for stakeholders.
- Collaborate with business, product, process and technology teams in an Agile environment.
MUST-HAVE SKILLS
Master’s degree – mandatory
Senior experience in Business Analysis
Strong experience in requirements gathering
Business requirements documentation
OKR definition
Customer Journey Mapping
User Story slicing
Strong knowledge of BPMN
Data analysis using Excel, Business Objects or equivalent tools
Strong stakeholder management & stakeholder mapping
Excellent communication and presentation skills
Experience with Agile environments & digital transformation
Experience building business cases from preparation to validation
Strong workshop facilitation skills
Experience with SharePoint and digital whiteboards
Knowledge of Agile, Scrum, Prince2 and/or PMP
Strong analytical, conceptual and problem-solving skills
Ability to perform cost-benefit, xlxgzvr root cause and SWOT analyses
Strong negotiation and influencing skills
NICE-TO-HAVE
- Experience in the financial services / banking sector
- Knowledge of lending products, daily banking, cards or other enterprise financial products
- Experience with concept design and UX testing
- Experience with Design Thinking, Innovation or Workshop Facilitation
- Relevant Business Analysis certifications
- Experience using data insights to optimize digital solutions and customer journeys
- Proficiency in both Dutch and French
LANGUAGE REQUIREMENTS
- English: excellent – mandatory
- Dutch: excellent – mandatory OR
- French: excellent – mandatory
- Dutch + French: strong asset
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