HR Officer SuccessFactors

Contract until end 2027 to start ASAP in Brussels, Hybrid

The HRBP Office team requires external support to maintain service quality, given the current workload and internal staffing levels.

The HRBP Office team consists of the following roles:

• Senior HRBP
• HRBP
• HRBP Officer

We are looking for additional support for the HRBP Officer activities.

The HRBP Officer will have the following duties and responsibilities:

• Perform various operations in SAP SuccessFactors, including creating new job vacancies, positions and job functions; cleaning up vacant positions; processing transfers and promotions; creating new organisational structures; etc.
• Prepare email communications relating to Performance Management and create distribution lists.
• Monitor the performance review cycle, including sending reminders to managers regarding the input of scores and the definition of objectives.
• Send questionnaires, for example to new employees as part of the onboarding process, analyse the responses and, where necessary, meet with employees to gain a better understanding of their answers.
• Update and maintain documentation on the intranet and supplement it where appropriate.
• Schedule various meetings, including HRBP Office meetings, meetings between HRBPs, follow-up meetings between HRBPs and the People Managers within their respective scope, and meetings between HRBPs and management teams regarding Performance Management.
• Assist Senior HRBPs and HRBPs with ad hoc requests, such as extracting reports from SAP SuccessFactors and retrieving job descriptions.
• Assist People Managers and employees with ad hoc questions, particularly regarding the use of SAP SuccessFactors.
• Identify frequently asked questions and explore more efficient working methods, for example through communications on Pulse.
• Identify opportunities for improvement, analyse them and ensure their implementation.

Additional requirements:

• You have relevant experience with SAP SuccessFactors.
• You are proficient in Microsoft tools, including MS Teams, Outlook/email, Excel, Word and PowerPoint.
• You work accurately and pay close attention to detail.
• You are solution-oriented.
• You have a strong service and customer satisfaction mindset.
• You work in a structured and organised manner.
• You are flexible and able to adapt your schedule according to changing priorities.
• You have strong analytical skills and are comfortable working with figures.
• You are fully proficient in either French or Dutch and have at least a passive knowledge of the other language.