Customer Support Engineer

Il y a 8 heures

belgium belgium Chipright Inc. Temps plein

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ppCustomer Support Engineer (Consultant) As part of this team, you will be guiding the customers to success. Our hyperspectral system hardware and software is used by companies all around the world. Delivering both a reliable and user-friendly experience tailored to each customer is key to make them successful. You will be actively working with engineers in the field of medical, aerospace, drone, agriculture and security surveillance markets to help them develop systems of the future as they learn to work with our technology, as well as helping us to bring our support service to the next level by creatively innovating our content and methods.br/Assignment: /pulliProvide direct and timely support to external customers by email, calls, screen sharing sessions, etc.; /liliCreate new and maintain existing support content in line with customer needs; /liliIncrease the level of support for our products by implementing new tools; /liliDiscuss support cases with employees; /liliHelp prepare and attend trade shows; /liliOccasionally provide on-site customer training; /liliReport on important support cases and insights. /li /ulbr/h3Required knowledge and skills /h3ulli4 years degree in a technical field or equivalent through experience; /lili3+ years of experience in professional services, technical support, or sales engineering; /liliGood communicator with professional mindset; /liliWell organised, structured and capable of keeping an overview; /liliCreative with attention to detail; /liliStrong technical writing skills; /liliTeam player with excellent communication skills and fluent in English; /liliFast learner, willing to learn new technologies. /li /ul /p

Customer Support Engineer

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Customer Support Engineer

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Emplois similaires à belgium belgium

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