Salesforce MarTech Consultant

About Altus Digital

Altus Digital is a Salesforce and martech consultancy. We design, build, and run customer engagement programs for enterprise Australian clients across property, education, telco, utilities, and logistics. We work problem-first and are not locked to a single platform. We are small, founder‑led, and growing. This role is for someone who can already do the work and wants to own more of it.

Role Overview

We are hiring a Marketing Technology Consultant who is field‑ready from day one. You have at least two years hands‑on experience in the Salesforce stack, can lead client conversations, and translate needs into a solution you build yourself or hand to our offshore team as a clean spec. You will act as the bridge between clients, our offshore delivery team, and the co‑founders: scoping the work, designing the solution, directing the build, and ensuring quality before anything reaches the client.

Responsibilities

• Act as the bridge between clients, the offshore delivery team in the Philippines, and the co‑founders.
• Lead discovery calls and workshops, clarify ambiguous briefs, ask the right questions, and set realistic expectations.
• Translate marketing and business requirements into clear technical specifications the offshore team can build from.
• Build hands‑on: configure and deliver in Marketing Cloud Engagement, Marketing Cloud Next, and Data Cloud as required.
• Work the data: build segments in Data Cloud, activate them to the right channels, set up data extensions, journeys, and automations that hold up in production.
• QA before shipment: review and validate the team's builds; test journeys, automations, and queries to catch issues before the client sees them.
• Spot value: identify opportunities for additional journeys or campaigns and propose them to the client.
• Run offshore delivery: hand off requirements, review builds, and unblock the team across time zones with clear written communication.
• Own the record: solution design documents, client roadmaps, change logs—maintain the operational memory of each engagement.

Qualifications

• Hands‑on depth in at least one of the following (2+ years): Marketing Cloud Engagement (Email Studio, Journey Builder, Automation Studio, Content Builder, data extensions, SQL or AMPscript) or Marketing Cloud Next on Core (1+ year) with Data Cloud fundamentals.
• Salesforce Administrator–level knowledge of the core platform: objects, users and permissions, automation, and how the pieces fit together.
• Client‑facing experience: capable of running requirements conversations, demoing solutions, and explaining technical concepts to non‑technical stakeholders.
• Comfort with ambiguity: ask clarifying questions, research, check with the team, and set realistic expectations.
• Ability to work independently; take an engagement and move it forward without a daily task list.
• Based in Melbourne, or close enough for occasional in‑person work.

Nice to Have

• Salesforce certifications: Marketing Cloud Engagement Consultant, Marketing Cloud Email Specialist, Salesforce Administrator, or Data Cloud Consultant.
• Exposure to Marketing Cloud Next or Data Cloud.
• SQL, AMPscript, SSJS, or HTML/CSS for email and landing pages.
• Experience with Flow.
• Experience working with offshore or distributed delivery teams.
• Working sense of marketing strategy: lifecycle journeys, segmentation, and where automation earns its place.
• Industry exposure to property, education, telco, utilities, or logistics.
• Fluency with AI tools such as Claude or Gemini in day‑to‑day delivery.

Benefits

• Permanent full‑time role with end‑to‑end ownership of client engagements.
• Hybrid working from Melbourne: start working from home with occasional in‑person time that grows as the team does.
• Direct work with the co‑founders, who have deep Salesforce and martech delivery experience.
• Certification support across Marketing Cloud Engagement, Marketing Cloud Next, and Data Cloud.
• Small, opinionated team that values clear thinking, candour, and getting things done.

Be honest with yourself before applying: We are a small consultancy at the growth stage. That means ownership over hand‑holding, variety over routine, high standards, and real client pressure.

Altus Digital is an equal‑opportunity employer. We welcome applications from candidates of all backgrounds.