Technical Support Engineer

Overview KEMIN ANIMAL NUTRITION AND HEALTH – EMENA is searching Technical Support Engineer to join our team in Herentals, Belgium.We are seeking a skilled and motivated Technical Support Engineer to join our Kemin Application Solutions (KAS) team. This team is responsible for the development, implementation, and maintenance of product application systems and services offered to our customers. In this role, you will focus on ensuring the safety, reliability, and quality of automated dosing processes.About KeminWe are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States. Responsibilities Technical Support & EngineeringProvide day-to-day technical support to Field Service EngineersTroubleshoot and repair systems and components, including warranty and trial unitsAssist in manufacturing and functional testing of applicators prior to shipmentSupport the design, configuration, and optimization of industrial processesContribute to the development of P&IDs, electrical schematics, user manuals, and installation guidesParticipate in training and development of KAS team membersMonitor and report competitor activitiesFoster a collaborative and positive team environmentCustomer FocusMinimize applicator downtime through effective supportEnsure customer satisfaction through ongoing technical assistancePrepare detailed documentation outlining technical solutions and pricingRespond to customer and Sales Team inquiries with technical expertiseRecommend suitable solutions based on customer needs and product capabilitiesMaintain accurate records of customer interactions using CMMS softwareContinuous ImprovementStay informed about new products, features, and industry trendsContribute to the development of new dosing systems and special-purpose applicationsDesign and implement quality control procedures and risk assessmentsConduct and report on quality checks of goods and materials Qualifications Education RequirementsBachelor’s degree in Electro-mechanical Engineering or a closely related disciplineSolid academic background in one or more of the following areas:Electro-mechanical systemsMeasurement and control technologyProcessing engineeringCore Competencies and SkillsStrong ability to read and interpret electrical diagrams and mechanical schematicsProven experience in troubleshooting equipment and conducting system-level testsHighly organized with a proactive, hands-on approach to problem-solvingDetail-oriented and capable of managing complex tasks independently or within a teamExcellent communication skills, both verbal and written, with fluency in EnglishComfortable working in fast-paced, high-pressure environmentsPreferred Experience and AttributesPractical experience in plant automation or feed mill process technologyFamiliarity with liquid dosing systems and their operational requirementsStrong analytical thinking and sound decision-making capabilitiesCommitment to quality, accuracy, and continuous improvementWhat Awaits You--> A challenging opportunity with a lot variety where you can take ownership of your role and grow.--> A competitive financial packageYearly bonusMedical coverageBike leaseLife and travel insurancePension planMeal vouchers--> Continued learning opportunities - at Kemin we are compelled by curiosity, we offer our employees the possibility to develop themself on a personal and profession levelTuition reimbursementLinkedIn LearningCorporate University with online and in person trainings.Apply now to make a significant impact in the EMENA region#LI-JJK