CX/UX Designer

About Wolters KluwerBuild a better tomorrow, todayFor 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. ­­Employees are at the cornerstone of bringing our vision to life.We are a technology-led global software and services company. Our success has been built upon smart thinking and listening to each other.Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems.Elevate the European Tax and Accounting experience by becoming a pivotal part of the Wolters Kluwer product design team in Hasselt or Mechelen. We're looking for a seasoned User eXperience Designer whose expertise turns intricate challenges into intuitive solutions while collaborating in a diverse international team. Your mission will be to immerse yourself in our customers' journeys, comprehensively mapping out their workflows while staying ahead of the dynamic trends in the Tax and Accounting industry across Europe.About our team:Your role will be to seamlessly incorporate new features and innovations into our central European product platform. You'll work closely with product managers, engineers, other designers, and user researchers to ensure our solutions not only meet but exceed the needs of our customers. Your focus will be on user-centered design, driving forward the integration of our diverse European business offerings into a cohesive and user-friendly experience. You will report to the Head of Product Design Tax and Accounting Benelux.You will:convert complex business and customer requirements into actionable strategies and turn these into useful and usable strategic deliverable and designs.communicate complex problems and their solutions in a clear and convincing manner adjusting to your audience.promote the necessity of user research, discovery, and a lean approach to product development.collaborate with user researchers to gain insights and translate these into viable solutions.conduct usability testing to validate the solutions your team has found.coordinate with stakeholders across disciplines and country borders to ensure transparency of your work and create consensus.drive the efficiency of the design process in your own team and impact the way of working across other European design teams.This position requires some domestic and international travel to meet with customers and stakeholders, up to 10% of your workdays.You are:highly skilled in finding simple design solutions to tricky workflow problems.familiar with a variety of research methods and can promote the right approach for the right context.experienced in collaborating in cross-functional and international teams.deeply familiar with concepts like Lean Product, Lean UX, User-Centered Design, Jobs to be Done, etc.fluent in Dutch and English, both written and spoken.an expert in using common design tools such as Figma.Comfortable with taking initiative in an agile corporate context.We value:Collaboration and communicationSimplicity and clarityInclusivity and accessibilityContinuous improvement and iterationData-driven decision makingUser-advocacyBig picture thinkingQuality and attention to detailWe offer:Flexible Working Hours – Because we value your time and productivity.Competitive Compensation – Including a 13th-month salary and a comprehensive benefits package: Company car/mobility budgetMobile phone & subscriptionMeal & eco vouchersGroup & hospitalization insuranceHome office allowanceGenerous Time Off – Enjoy a healthy work-life balance with 35 vacation days per year.Hybrid Work Environment – Work remotely with just two office days per week for meaningful collaboration.Become part of Wolters KluwerYou can realize your ideas, learn, develop and grow. We have a lot to offer and stand for an open corporate culture. Join us and shape the future together with us.Apply now by simply clicking on the button above. Please upload your portfolio along with your resume.We welcome all people - regardless of gender, nationality, ethnic and social background, disability, religion, age, sexual orientation and identity.We are looking forward to meeting youYour contact personPushpa LinkeSenior Recruiter+492233 3760 7976