Dutch Customer Service Representative
il y a 4 jours
Job Title: Dutch-Speaking Customer Service Representative
Location: Lisbon, Portugal
Work Model: Onsite
We are seeking a Dutch-Speaking Customer Service Representative to join our team in Lisbon, Portugal. In this role, you will provide excellent customer support, assisting users with inquiries and ensuring a seamless experience. This is a great opportunity to work in an international environment and grow your career in customer service.
Key Responsibilities:- Handle customer inquiries via phone, email, and chat in Dutch.
- Provide timely and accurate solutions to customer issues.
- Maintain a high level of professionalism and empathy in interactions.
- Assist customers with product information, troubleshooting, and account-related queries.
- Escalate complex issues to the appropriate team when necessary.
- Maintain detailed records of customer interactions.
- Fluency in Dutch (written and spoken) is mandatory.
- Good command of English for internal communication.
- Strong communication and problem-solving skills.
- Previous experience in customer service is a plus but not required.
- Comfortable using computers and customer service tools.
- Willingness to work in a fast-paced, multicultural environment.
- Must be eligible to work in Portugal.
- Competitive salary package with performance-based incentives.
- Relocation assistance to Portugal and accommodation (if needed).
- Paid training to ensure success in the role.
- Career growth opportunities within the company.
- Dynamic and international work environment in the heart of Lisbon.
- Work-life balance with set schedules and support.
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