Claims Handler Engineering
il y a 3 jours
Description
- You are responsible for the complete management of own claims files in technical insurance (All Construction Site Risks, Ten-Year BA, Machinery Breakdown) and eventually in other insurance classes (Property and/or Casualty), from the initial notification to reimbursement and closure of the file, whether or not after exercising a recourse;
- You analyze the elements and facts following a claim notification and correctly enter new claim files into an internal system based on data received from the insured and/or broker;
- You appoint and direct an expert and a lawyer if necessary, while doing further follow-up in consultation with the broker;
- You report important claim files internally to the production department, management, head office and the in-house risk management team;
- You proactively follow up open claims files and continuously keep the reserves up to date according to the evolution of the file;
- After settlement, you assess the claim file on merits for recourse and, if necessary, initiate and proactively follow up recourse actions against liable parties;
- You manage claims files related to local policies within international insurance programs, including coordination and follow-up. You liaise with colleagues worldwide to identify potential problems and optimize claims management;
- You compile and discuss claims statistics in support of the production department, with a view to renewing policies;
- You regularly consult with fellow claims managers to share and gain knowledge;
- You provide feedback to concerned colleagues on the interpretation of policy conditions following a claim and, if necessary, make proposals to update the policy to better reflect the activities of the insured.
Profile
- You hold a Master or Bachelor's degree, preferably as an engineer;
- You have a good knowledge of Dutch, English and French;
- You have a good knowledge of construction techniques or at least 5 years of experience in claims management in "Engineering lines";
- You can work in a team as well as independently;
- You are accurate and analytical;
- You have communication skills (both oral and written) and you are service oriented;
- You are eager to learn and open to innovation;
- You are motivated and stress resistant;
- You have thorough knowledge of Microsoft Office (Outlook, Word, Excel,...) and IT systems in general;
- Above all, you recognize yourself in our TOP values: Together, Ownership, Performance.
Offer
- A job with a stable and internationally recognized company where you can develop yourself in a flexible way within a team with a wide and diverse range of tasks;
- You will find yourself in a pleasant and modern working environment with a dynamic team where you can work according to the principle of "Activity Based Working" in one of our offices but also from home (up to 12 days per month);
- We offer an attractive salary (13th & 14th month on top of vacation pay), a bonus based on CLA 90 and a cafeteria plan, as well as group and hospitalization insurance;
- With a generous leave plan, we make sure you stay in top shape mentally, physically and professionally.
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