BI / Data Analyst

Who we are?Silverfin is a cutting-edge cloud software solution built by accountants, for accountants. Founded in 2013, Silverfin was created to solve the frustrations of manual, error-prone processes in analysing financial data and compliance. From day one, we’ve been a cloud-first platform with an open API architecture, leveraging structured data to transform how accountants work.Our mission is simple: to enhance and support the accountancy profession through AI and automation, ensuring accountants remain relevant and respected in the future of finance.In 2023, Silverfin became part of the Visma Group, joining one of Europe’s leading providers of cloud software. This partnership strengthens our ability to innovate and expand our impact within the accountancy industry.Today, Silverfin is trusted by over 930 firms across 16 countries. Our clients include all of the Big 4 accounting firms, as well as leading global networks like BDO, PKF, Baker Tilly, Grant Thornton, and Moore.Headquartered in Ghent, with offices in London, Luxembourg, Gouda (NL), and Mont-Saint-Guibert, we’re a team of over 180 people - including a diverse remote engineering team working across multiple time zones - all working together to drive innovation in accounting.How would you support our success?As a BI / Data Analyst, you will be the key to unlocking the power of data at Silverfin. You will work closely with leadership and teams across the organisation, turning complex data into compelling stories and actionable insights. Your role is crucial for fostering a data-driven culture, where your analysis directly influences strategic decisions, enhances operational efficiency, and reveals new opportunities for growth. You will report directly to the Head of Finance and work closely with our external BI consultant. You’ll be part of a high functioning BizOps team which includes Finance, Legal and Information Security as well as Business Services.Key Impact Areas:- Data-Driven Decision Making: Champion the use of data across the business by providing clear, reliable, and sophisticated insights that empower leaders to make smarter, faster decisions.- Business Performance Visualisation: Design and build our core dashboards and reporting suites, creating a single source of truth that provides a transparent view of company performance against key metrics.- Operational & Commercial Insight: Act as an analytical partner to departments, offering data-driven guidance on everything from sales performance and customer trends to operational efficiency and product usage.- Data Foundation & Innovation: Enhance the quality, reliability, and accessibility of our data, while exploring new tools and techniques to ensure our analytics capabilities remain best-in-class.Your responsibilitiesAnalytics & Insight Delivery:- Lead the end-to-end analysis of large, complex data sets to identify critical trends, answer key business questions, and provide proactive recommendations.- Develop and maintain robust data models that support scalable and accurate reporting.- Translate ambiguous business problems into clear analytical frameworks and deliverables.BI Infrastructure & Reporting:- Design, build, and manage a suite of interactive and user-friendly dashboards and reports primarily using Looker.- Automate and streamline reporting processes to improve efficiency and reduce manual effort.- Monitor and maintain the health and performance of our BI environment and data pipelines.Stakeholder Partnership & Support:- Collaborate with teams to define Key Performance Indicators (KPIs) and ensure they are accurately tracked and reported.- Train and support colleagues on how to use BI tools and dashboards, fostering data literacy across the organization.Data Governance & Innovation:- Develop and enforce data governance policies to ensure data accuracy, consistency, and security.- Create and maintain comprehensive documentation for data sources, metrics, and models.- Utilise technology and automation to streamline financial operations and enhance productivity. Stay current with emerging trends in BI and data analytics to drive continuous improvement.What would success look like?The business trusts your data and dashboards as the "single source of truth" for performance metrics.Your insights are directly tied to strategic decisions and measurable improvements in business outcomes.Stakeholders view you as a trusted and proactive partner, seeking your analytical expertise to solve their challenges.Data is more accessible and understandable across the company, and teams are empowered to answer their own questions using the tools you've built.Experience and QualificationsBachelor's degree in a relevant field like Data Science, Business, Finance, or Computer Science.Proven experience in a BI or Data Analyst role.A track record of translating data into meaningful business insights.Experience in fintech or B2B SaaS is a big plus, but not strictly required.Skills and knowledgeExpert proficiency with data visualization tools (, Tableau, Looker, Power BI) and advanced SQL.Solid grasp of data analysis and performance metrics.Strong knowledge of data modeling, data warehousing, and ETL processes.Exceptional strategic thinking, problem-solving, and decision-making skills.Excellent communication and interpersonal skills, with the ability to tell stories with data.Ability to work collaboratively with cross-functional teams.Attitude and personality-related traitsA proactive and results-oriented mindset.Creative thinker with the ability to innovate and drive change.Naturally curious, with a passion for digging into data to find the "why."Team-oriented, with a focus on fostering a collaborative and inclusive culture.Ability to diagnose problems quickly and foresee potential issues.Resilient and adaptable to a fast-paced, dynamic environment.We Care For YouBe part of something bigger – Join a growing SaaS company that’s now proudly part of Visma, Europe’s leader in mission-critical cloud software.A connected team, wherever you are – Take part in regular team activities, retreats, and offsites to keep our culture thriving.Grow with us – Take advantage of career development opportunities and a personal training allowance to support your growth.Time to recharge – Enjoy our company-wide Wellbeing Days off each month (reviewed annually).Fair compensation – Receive a competitive rewards package with benefits tailored to your role.Flexibility with connection – We have a hybrid setup, with a minimum of two days a week in the office. However, we understand that life can be unpredictable, so we offer flexibility to accommodate unexpected events. Our offices in Belgium (Ghent), the UK (London – Old Street / Shoreditch), the Netherlands (Gouda), and Luxembourg provide great spaces to collaborate and connect.How we workAt Silverfin, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. We're committed to elevating talent by creating an environment where we can all thrive together.We have a unique culture with our values ​​as the backbone:Who we are - Authentically humanHow we think - With a growth mindsetHow we act - Bravely, side by sideHow we win - By doing what we loveAt Silverfin we make our own way. We are constantly looking for new and innovative ways to move forward. Continuous learning and development is encouraged to support your personal and professional growth. At the same time, this opens up many new opportunities that allow our people to grow with Silverfin, and often faster than with other companies. So many ambitious team members have already found their way to a new challenge within Silverfin.We want you to reach your full potential. To get you there, we don't want to think in boxes and over-structure things. So your options are not limited to 1 team or 1 career track. Your talent, motivation and potential play a crucial role in evolving across the teams into new roles.