E-Commerce Coordinator

Job Description Tasks: - Own the day-to-day operations of our webshop/website, including product catalogue management & content updates. - Continuously optimize the online shopping experience on our webshop to maximize conversion rates, sales, customer satisfaction & UX. - Customer insights, competitor analyses and market trends are included in your optimizations. - Actively participate in testing and implementing future functional projects and improvements on the webshop - Participate in the development of the website with the aim to deliver great usability in line with the digital strategy. - Liaise with customer service to address customer inquiries regarding products, orders, or returns efficiently. - Implement SEO best practices to optimize website content, meta tags, and product descriptions to improved search engine rankings and organic visibility. - Conduct keyword research and analysis to identify opportunities for content optimization and expansion. - Support the FLAMANT digital marketing strategy, leveraging various platforms and tools to drive brand awareness, customer acquisition, and sales growth. - Track & report on paid ads on Google for effective traffic and ROAS. - Contribute to the development and execution of our e-commerce strategy in alignment with the company's overall business objectives. - You are the point of contact for the technical platforms around the webshop  Qualifications - Relevant bachelor's or master's degree in marketing, or a related field and a proven experience of 2-3 years in e-commerce operations, preferably within the retail industry. - Good understanding of e-commerce and digital marketing tools. - Proficiency in SEO tools, with hands-on experience in SEO implementation. - Excellent project management skills with the ability to multitask and prioritize tasks effectively. - Exceptional attention to detail and a passion for delivering outstanding customer experiences. - Strong communication skills (Dutch-French-English) with the ability to collaborate cross-functionally and build effective relationships - You have a good understanding of data flows within systems - You are mature, work proactively and independently - You are highly analytical and can make data-driven decisions - You work result-oriented and have an eye for detail - You are a hard worker and hands-on. - You work in an organized way and can set priorities