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Product Owner Server Hosting
il y a 2 semaines
The Role
Atlas Copco hosting environment
Atlas Copco has about servers worldwide. Most servers running on VMWare are in different locations: local sites and data centers, but there are also quite some servers in a cloud environment (mainly Azure).
Servers are managed by different parties (regional delivery teams, hosting partners, and local IT).
Atlas Copco looks into simplifying the hosting landscape.
Job Summary
You manage the global server hosting environment.You are responsible for the projects that ensure the hosting environment stays up-to-date and removes technical debt.Ensures that the hosting landscape and servers stay secure by further strengthening policies and security tooling.Work out a strategy / tactical plan for the evolution/consolidation of the hosting environment.Continuously improves the quality of the Server Hosting solutions in all aspects of stability, availability, development, training, and documentation.What you can expect from us?
A friendly, family like atmosphereHave the flexibility and freedom to keep a healthy work live balancePlenty of opportunities to grow and develop your own career pathA culture known for respectful interaction, ethical behaviour, and integrityPotential to see your ideas realized and to make an impactNew things to learn every dayAccess to global job opportunities, as part of the Atlas Copco GroupWhat we expect of you?
Roles & Responsibilities
End-to-end accountable for the global Server Hosting domain. You will ensure servers stay up-to-date, secure, and stable.Responsible for server lifecycle processes to ensure that the inventory of servers stays up to date (CMDB) and servers remain compliant.Follow up with the hosting partner on SLAs, Services, Escalations, and general performance.Responsible for reviewing partner invoices & creating transparent costing toward the business areasCollaborate with IT Services regions to optimize/improve server hosting services.Follow up on server-hosting projects that align with the server-hosting roadmap.Ensure adherence to the ITSM processes for the solution lifecycle: Incident & Request, Change, Problem, Event & monitoring, Knowledge, Configuration, and CMDB, among the principal ones.Work with compliance, audit, risk, and security teams to ensure that significant risks related to the service are identified and actions are taken to guarantee that they are managed and compliant with legal, regulatory, and contractual requirements affecting the enterprise.This is a governance and management role, where operations are in the hands of a partner or regional delivery teams. Hands-on experience is, however, a must.Technical/Soft Skills
Knowledge of Server OS systems (mainly Windows, but also partially Linux), including management toolingKnowledge of VMWare productsKnowledge of server hosting on-prem, private data center, and cloud (mainly Azure)Experience in cloud is a plusGeneral knowledge of networking active directory is a plusKnowledge of ServiceNow is a plusKnowledge of PowerBI is a plusKnowledge of ITIL is a plusAble to do stakeholder/vendor managementAble to explain solutions in a comprehensive way and ability to convince peopleAbility to think long-termKey Behaviours and Competencies
A person with a passion for the jobObjective-oriented, self-organized, and self-drivenA high degree of learning capabilitiesTeam playerCreative problem solvingContinuous service improvement attitudeResult/goal-orientedSecurity mindedNo tolerance for user impactWilling to develop expert/generic competencies (T-shaped profile)Strong verbal and written English Language skills are a mustCity
Prague, Kontich
Hiring Manager
Jan Verhulst