Technical Analyst
il y a 2 semaines
Founded in 2019 and with offices in Belgium (HQ), Netherlands, France and Denmark, Novutech is a rapidly growing digitalization partner to midsize companies across Europe. Novutech specializes in Cloud ERP solutions for scale-ups and growth companies in the Software, Professional Services, and Commerce sectors. With a team of 50+ certified NetSuite business and technical consultants, Novutech helps businesses achieve their goals with our advisory, implementation, optimisation and ongoing support services.
As part of our ambition to become the No.1 NetSuite Solution Provider in the EU, we are seeking a versatile Sales Development Representative who combines data-driven sales strategies with strong pre-sales acumen to enhance customer engagement. This role is essential in leveraging market analytics to run outbound marketing campaigns, with the purpose of identifying key opportunities, performing tailored product demonstrations, and kickstart the sales process.
Novutech is looking for a Business Analyst to join our dynamic sales team. In this role, the job will be:
- **
Purpose of the role, key deliverables, responsibilities**:
- The Technical Analyst collaborates with team members to help clients align their technical needs with NetSuite's capabilities for optimal efficiency. Without this role, there would be a gap in the development, customization, and technical support of NetSuite solutions, leading to delays and reduced quality/automation in projects/NetSuite (with limited autonomy & little direct customer communication ).
- She/he is involved in the process of monitoring (by testing and validating) and correct simple to medium technical issues in the NetSuite domain.
- She/he maintains and documents work on technical processes, configurations, or customizations, including initial requirements, basic technical flows, and simple setups for internal stakeholders.
- She/he contributes to internal improvements with innovative ideas and entrepreneurial spirit via OKRs.
- She/he has a detailed knowledge of some specific NetSuite’s features, the ability to support clients with basic configurations, and providing first-level problem-solving.
- She/he focuses on support and administration within NetSuite projects with limited autonomy, developing technical knowledge, and executing tasks and projects as assigned.
- She/he develop her/his knowledge, provides support to more experienced colleagues and executes requested tasks and projects.
**Your qualifications**:
- Minimum: Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong analytical skills
- Fluency in English, verbal and written. Good knowledge of French is a strong plus. Dutch or German are also beneficial.
- Good written and verbal communication skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Positive attitude, resilience, and a willingness to learn and adapt.
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