Facilities Assistant/receptionist

JLL supports the Whole You, personally and professionally.

Facilities Assistant/Receptionist
Corporate Account - Work Dynamics EMRA

The Facilities Assistant/Receptionist plays a vital role in providing a welcoming and efficient front-of-house experience for employees, clients, and visitors. This position is responsible for managing the reception area and providing administrative support to the Workplace Management team. The Facilities Assistant/Receptionist will handle a variety of tasks related to workplace operations to ensure a smooth and productive work environment.

**Key Responsibilities**:
Receptionist
Greet and welcome visitors, ensuring a positive first impression
Manage incoming calls and direct them appropriately
Maintain an organized and tidy reception area
Coordinate visitor access and issue visitor badges
Provide high-quality customer service and assist with inquiries

Administrative Support
Assist with scheduling and coordination of meetings and appointments
Manage incoming and outgoing mail, including sorting and distributing packages
Maintain accurate records and files, including office supplies inventory
Prepare and distribute internal communications, memos, and announcements
Assist with travel arrangements and expense reimbursements

Workplace Operations
Ensure meeting rooms are set up and equipped with necessary technology
Assist with event coordination, including room bookings and catering arrangements
Liaise with vendors and suppliers for office supplies and maintenance requests
Coordinate office equipment repairs and maintenance
Assist with access card management and security procedures

Health and Safety
Monitor and report any health and safety hazards or incidents
Ensure compliance with workplace safety policies and procedures
Conduct regular inspections of common areas and report maintenance issues
Assist with emergency response protocols and evacuation procedures

**Qualifications**:
High school diploma or equivalent (additional education/training is a plus)
Proven experience in a receptionist or administrative role
Strong interpersonal and communication skills
Excellent customer service orientation
Proficient in using office software and equipment (e.g., Microsoft Office Suite, phone systems)
Ability to prioritize and multitask in a fast-paced environment
Attention to detail and strong organizational skills
Understanding of basic health and safety regulations

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.