Incident Coordinator
il y a 2 semaines
**Incident Coordinator - Freelance - Brussels**
Robson Bale are looking for an Incident Coordinator to come on board for an initial 6 month contract in Brussels.
6 months, market rate
**Job**
The client is implementing reliable Security Operations Centre services, based on a Managed Detection and Response solution: IAsaac, which is an Advanced Management Security service using artificial intelligence and machine learning, that provides threat Intelligence, threat Hunting, security monitoring, incident analysis and incident response.
For the run phase, the client needs an incident coordinator.
**Tasks**
- SPOC for SOC operations, coordination and problem escalation.
- Support the customer to implement the incident remediation recommendation.
- Handle discussion ( response phase ) with SOC.
- When a ticket is transferred to ITSM, assign the tasks in ITSM to the relevant response team
- Bring ticket to closure with the customer.
- Discuss with the customer feedback on incidents raised.
**Technical skills**
- Master in IT.
- Experience in SOC services
- Experience in AIsaac services
- Experience in client interaction.
- Security certifications welcome
- Experience in Networks security: Firewall, switch, Routers, networks.
- Experience in Security analysis.
6 months, market rate
**Incident Coordinator - Freelance - Brussels
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