Business Process Analyst- Trilingual

il y a 2 semaines


SintJoosttenNode, Belgique Volt International Temps plein

✨**Process Analyst**✨

We are looking for afull-time **Process Architect **for our client (Belgian Telecom Giant )

**Main Tasks**:
You clearly define and formally agree with the team what the process scope to be delivered must be (in the beginning and during the project in case of changes)

You develop business processes and lead cross-divisional teams in the development of a good end-to-end process to increase customer satisfaction and reduce costs.

You make a retro planning regarding the processes to be delivered, the necessary workshops, prepare these workshops thoroughly and push solutions to help the project move forward.

**Your profile**:
➡**5 to 10 years of experience in Business Process Mgmt**.

➡Knowledge of **core finding and buying, getting started, billing and payment and getting help processes**

➡Knowledge of the network technologies used, the IT architecture and the organization (roles and responsibilities).

➡Knowledge of the regulatory context.

➡Knowledge and **control of a number of process techniques** (elements of **Lean, Six Sigma, BPM**, etc.).

➡Skills in Microsoft Office (including flow chart tools such as **Visio**).

➡ **Leadership and communication skills** are critical.

Willing to come onsite **2 days per week** in Brussels centre
- Type of contract: freelance or employed as a consultant with CDI under Volt

**Salary**: From €3,000.00 per month

**Benefits**:

- Food allowance
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- 13th month salary

Ability to commute/relocate:

- 1210 Sint-Joost-ten-Node: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (required)

**Language**:

- French (required)
- Dutch (required)
- English (required)

Work Location: Hybrid remote in 1210 Sint-Joost-ten-Node


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