IT Support Helpdesk

il y a 1 semaine


Brussels, Belgique Viavera Recruitment Temps plein

Our client is a service organisation

**De functie**:The ICT Helpdesk Technician employee supports all workstations (laptop/desktop/printer/mobile/software installation) to ensure operational excellence at all times. He/she has an technical support role, executing planned interventions, solving issues, defining clearly the scope of his/her support. You will work in a team of 3 colleagues, and will report to the Support Services Team Lead.

As ICT Helpdesk Technician, your main tasks will be:

- To install and configure new and used workstations
- Installing standard images and specific software packages
- Profile configuration and testing
- Taking care of data migration
- To provide internal users with support for daily issues treating hard and software demands
- To ensure security (Antivirus, Firewall, Encryption)
- To provide technical support & guarantee an up to date inventory of PC equipment, workstations, printers

**Het profiel**:

- Fluent in both French and/or Dutch - focus on oral knowledge. Able to understand IT-related English
- Experience or not : we are looking for both junior and senior profiles
- An ICT degree is a nice to have, but can be compensated by experience
- A good knowledge and a keen interest in IT tools
- Customer minded
- A good listener, able to effectively capture the internal client’s demands
- Able to prioritize

**De organisatie**:
**Het aanbod**:

- A permanent contract
- A good accessibility by public transport (near central train station in Brussels)
- Excellent work/life balance - 37.5 hrs/week during the day
- Being part of a nice team of 3 persons


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