File Handler Life Insurances Retail
il y a 2 semaines
Are you the life insurance expert we are looking for?
As Production Manager Life Insurance Individuals, you will play a crucial role in providing high quality service to customers and brokers.
With in-depth knowledge of life insurance and excellent communication skills, you will be the link between customers, brokers and the company. Become part of one of the world's largest insurance companies in the vibrant heart of Brussels. G
enjoy a permanent contract, flexible hours and a wide range of benefits, including meal vouchers and home office allowance. What are you waiting for?
**Description**
As an administrator, you will play an essential role in providing prompt and high-quality service to our clients and brokers. Here are some of the tasks that are part of your responsibilities:
- Understanding the needs and expectations of both clients and brokers.
- Communicating clearly and effectively with clients and brokers on requests and inquiries.
- Ensuring excellent handling of administrative tasks, including digitization and note preparation.
- Tracking incoming tasks, including validation tasks, through various tools.
- Ensuring good telephone accessibility of our service.
- Handling follow-up activities after conversations with clients and brokers.
- Making recommendations to improve services.
Sharing knowledge and experience with colleagues, for example through training courses.
As an administrator you can efficiently perform both administrative tasks and telephone tasks, which contributes to a smooth and professional service.
**Profile**
You have the ideal profile if you possess the following qualities:
- an excellent knowledge of life insurance;
- a very good knowledge of Dutch and a good basis in French;
- Telephony does not scare you;
- you have an eye for detail & deadlines do not scare you.
**Offer**
Our client offers you:
- a permanent contract in a state-of-the-art work environment;
- extensive flexibility to balance your private life with your work;
- a range of benefits: meal vouchers, home office allowance, transport reimbursement, insurances (group and hospitalization)
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