Quality Manager
il y a 2 semaines
Introductie
IT-Planet is dé HR specialist voor flexibele en tijdelijke staffing in IT. Wij verzorgen IT-projecten bij diverse top 100-klanten over heel Vlaanderen en Brussel in volgende IT-domeinen: Application Development, Infrastructure Services & Software Testing. Met 15 jaar ervaring achter de kiezen kunnen wij perfect tegemoet komen aan jouw individuele noden. Bij ons kan en mag je groeien en leren, kortom floreren in jouw job. Sounds good? Op vandaag hebben wij reeds 180 fijne collega’s op project. Om ons team verder te versterken zijn we momenteel op zoek naar een **Quality Manager** om aan de slag te gaan bij onze klant in **Brussel**.
- Deze positie kan worden ingevuld met zowel vast contract (bediendestatuut) als freelance contract
- Duurtijd**:lange termijn**:
- Regio**:Brussel**
- ** Fulltime**
Functie
- Begeleiden van processen (coach, advise, challenge en stage gating)
- Coördinatie over betrokkenen heen: Service Management, Support Teams, Operations Managers, Teamleads
- Realiseren van processen in scope van het team
- Zorgen voor continual
- en service improvements (CSI) binnen de afdeling
Functie-eisen
- Kennisniveau Bachelor of gelijkwaardig door ervaring
- Relevante werkervaring van 8-10 jaar
- Grondige kennis van ITIL /IT4IT
- Grondige kennis van de processen in scope (Service Level Management, Service Request en Service Catalog, Knowledge Management)
- Grondige kennis van Continual Improvements en Service improvements (CSI)
- Kennis van coaching technieken
- Kennis van ServiceNow
- Kennis van de courante en specifieke software
Aanbod
**Wat er bijkomt**
Je wordt verloond naar takenpakket, kennis en competenties. Met zorg werken wij een motiverend salarispakket uit inclusief een interessant extralegaal pakket met een groeps
- en hospitalisatieverzekering, maaltijdcheques, ecocheques, een jaarlijks budget voor de aankoop van persoonlijk IT-materiaal,Tevens bieden we je graag een bedrijfswagen met tankkaart aan (of nog beter: een elektrische wagen met laadkaart én laadpaal bij je thuis geïnstalleerd).
**Wat echt telt**
Jij en jouw persoonlijke wensen en noden staan voor ons centraal. Aan de hand van persoonlijke opvolging en contacten streven we samen naar jouw gewenste carrière. We bieden je de doorgroeimogelijkheden en uitdagingen die je ambieert, en begeleiden je aan de hand van een professioneel opleidings
- en evolutiebeleid. Work-life balance vinden we belangrijk, in dit kader bieden wij ook graag flexibiliteit. Daarnaast organiseren we jaarlijks tal van superfijne evenementen waar we jou steeds voor uitnodigen Zo zijn we ook elk jaar als sponsor aanwezig op enkele festivals.
Al het bovenstaande, en veel meer, zorgt ervoor dat wij jaar na jaar de award voor Great Place to Work binnenhalen
Freelance? Aarzel zeker niet om ons te contacteren voor een voorstel op maat. En ja, ook als freelancer kan je genieten van opleidingen en evenementen via IT-Planet
Inlichtingen
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